Field Application Scientist, Europe

Slingshot Biosciences is a fast-growing life sciences company with a platform technology and paradigm-shifting mission to make precision-engineered cell mimics the gold standard for all cell-based assay controls. We are transforming cell-based applications with the most robust, scalable, and reproducible controls available, including TruCytes™ Biomarker controls, SpectraComp® compensation controls, ViaComp® cell health controls, and FlowCytes® instrument controls.  

Our TruCytes cell mimics precisely replicate real cells’ optical and biochemical properties - without the sourcing, quality, or cost challenges of traditional controls.  Trusted in cell-based applications across cell therapy, drug development, and diagnostics, they empower process and analytical development, quality control, potency assessments, multi-site validations, clinical research studies, and assay development and validation.  

Slingshot is seeking motivated, creative team members who think outside the box. We empower employees to own their work, contribute ideas quickly, and improve processes. Come join our cross-disciplinary and world-class team that is delivering game-changing solutions for cell-based applications!

Slingshot is seeking motivated, creative team members who think outside the box. We empower employees to own their work, contribute ideas quickly, and improve processes. Come join our cross-disciplinary and world-class team that is delivering game-changing solutions for cell-based applications!

Learn more about Slingshot and what we do:  

See what Cell Mimics can do 

About Slingshot Biosciences

Location:  EU. This position is remote.

Responsibilities

Technical Support for Sales:

• Partner with Sales Representatives to provide technical expertise during customer engagements, including meetings, calls, and presentations.
• Assist the Sales team in identifying customer needs and positioning Slingshot Biosciences’ products as the best solutions.
• Conduct product demonstrations, technical presentations, and webinars to educate potential and existing customers on the applications and benefits of our products.

Customer Relationship Building:

• Forge and maintain strong relationships with customers by providing ongoing technical support and ensuring they achieve success with our products.
• Act as a trusted advisor to customers, helping them troubleshoot issues, optimize their workflows, and maximize the value of Slingshot Biosciences’ offerings.
• Gather and relay customer feedback to the Sales, Marketing, Operational, and Product Development teams to inform product improvements and new offerings.

Training and Education:

• Provide in-depth training to customers on the use and application of Slingshot Biosciences' products, ensuring they are equipped to succeed.
• Develop and deliver educational content, such as technical guides, case studies, and best practices, to support the Sales team and customers.

Technical Expertise and Knowledge Sharing:

• Stay up-to-date with the latest developments in Slingshot Bioscience’s technology and capabilities as well as generally in synthetic biology, cell biology, and related fields to ensure you can provide cutting-edge insights to customers, R&D, and the Sales team.
• Share technical knowledge with the Sales team through regular training sessions, helping them to become more effective in their roles.
• Collaborate with the R&D and Product Development teams to ensure alignment on product capabilities and customer needs.

Market Insight and Competitive Analysis:

• Monitor industry trends, competitor products, and emerging technologies to provide insights that can help shape sales strategies and product development.
• Work with the Marketing team to develop technical content that highlights the unique advantages of Slingshot Biosciences’ products in the market.

Collaboration and Cross-Functional Support:

• Work closely with cross-functional teams, including R&D, Operations, Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
• Participate in industry conferences, trade shows, and customer site visits to represent Slingshot Biosciences and build relationships within the scientific community.

Qualifications

• 3+ years of experience in a field application scientist role or related technical support position, preferably within the life sciences or biotechnology industry.
• Required: Bachelors in a relevant scientific discipline (e.g., Biology,