Field Engineer

About This Role

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.
• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.

What We Have to Offer:

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance
• A work environment where all employees are valued, respected and safe
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions
• Recognition, professional development, advancement and having fun!

Summary 

Provide engineering support to the E-3 DRAGON Training System Support Center (TSSC) located at Tinker AFB, Oklahoma.

Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Participate in design, planning, installation, and support of computer systems, network hardware, software applications, and peripherals
• Performs setup at desktop and server level – installing, upgrading, implementing and configuring operating systems, applications, software, and hardware
• Installs patches and upgrades to production platforms
• Troubleshoots problems with computer systems, including hardware and software, network and peripheral equipment.
• Exercises responsibility for the integrity, security, and maintenance of the systems
• Manage system security requirements
• Perform system security testing
• Must exhibit high performance and capability to work in a team environment
• Must be able to effectively deliver oral presentations to management and customers
• Must be capable of explaining and instructing technical data in non-technical terms
• Must be able to work independently and in a team environment
• Must be able to work overtime as required
• Must be willing to work any shift or day of the week as required

Qualifications and Education Requirements 

• Experience with hardware/software platforms to include MS Windows and RedHat
• Experience in Microsoft Suite Office (Excel, PowerPoint, Project, and Word)
• Good diagnostic and troubleshooting skills
• Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
• Experience supporting a network/platform of multiple client systems (Windows, Linux, VMware)
• Experience supporting Windows Server technologies, Active Directory, DFS, DNS, DHCP, and Group Policy management
• Endpoint management/reporting using Enterprise Antivirus Management server technologies
• Ability to manage multiple tasks, while effectively focusing on priority issues
• Ability to create, document, and follow processes and procedures

• Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. 

Educational / Experience Requirements

• Completed at least one of the following: Bachelor Degree in Information Technology, Computer Science, Mechanical Engineering or received other equivalent training/experience
• 3 – 5+ years of related experience
• Experience with training and simulation systems preferred
• Excellent written and verbal communication skills are required
• Possess the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems

Security Responsibilities 

Must comply with all company security and data protection / usage policies and proced