Maintenance & Facilities Manager - HM Tower of London

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments   Maintenance and Facilities Home Palace   HM Tower of London Status   Established/Permanent Estimated Start date   1 March 2024 Salary   £73,976 per annum including all allowances Salary Rate   Per Annum Days/Hours of work   Full time (36 hours pw).
Please see additional information for details of required 'Out of Hours' work. About the role and about you  

Historic Royal Palaces is the independent charity that loves and looks after six of the most wonderful palaces in the world.  The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them.  We want everyone to find themselves in the spaces and stories we share. 

Would you relish the opportunity to maintain one of the most iconic landmarks in the UK? As Maintenance & Facilities Manager for the Tower of London, you will be responsible for leading and managing the maintenance operation at this unique visitor attraction and World Heritage site. 

With responsibility for the upkeep and conservation of the building fabric and the upgrade and improvement of the M&E services and plant, you will need to demonstrate prior experience managing large buildings, ideally within an historic environment.     

You will need to work strategically to ensure planned routine maintenance is scheduled effectively and establish a highly organised reactive service, ensuring legal compliance across the estate.  To achieve this, you will need to review and update processes and policy regularly, as well as plan for programmes of larger minor maintenance works. 

In addition to line managing a small maintenance team, you will be responsible for a range of external contractor contracts and be an integral member of the Operations Team.    From time to time, you will also act as project manager, effectively undertaking larger Maintenance projects and leading multi-disciplinary teams.

You will be an experienced building professional who is educated to degree standard (and/or with a similar professional qualification) with comprehensive all-round technical knowledge and competence. To be successful in this role, you will need to demonstrate outstanding communication and people skills, establish excellent relationships with Tower residents and external stakeholders, have exacting budgetary control and an enthusiasm for sustainability to meet our net zero challenge.  

The Maintenance and Facilities team operates a duty rota for out of hours emergencies and you will be required to join this rota, on a proportion of evenings, weekends, and bank holidays.   You will also be added to the Tower of London Duty Governor rota which covers first response calls for 24-hour period at a time, during which you would be expected to reside on site.

Benefits include: 

Generous Employers Pension Contributions (up to 11%) 
Annual Pay reviews & Bonuses 
Critical Illness Cover & Life Assurance 
Family friendly policies and benefits  
Staff discounts and membership to all palaces 

Additional Information   2024-12_Maintenance&FacilitiesManagerTOL_CombinedJP&PS.pdf – 138KB Opens in a new window Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background.