About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

• Monitors the Facilities Work Order System and performs tasks as specified. Closes work orders in a timely manner after completion.
• Performs routine and specific wallpaper & painting work and repairs
• Identifies & repairs holes in walls and corner guards repairs/replacements
• Repairs desks, millwork, chairs, furniture and doors including laminate & edges
• Replaces light bulbs and ballasts as needed
• Assist with interior space renovation projects (Light repair of walls, patching and painting, Cutting/installing ceiling tiles, etc)
• Responds to emergency situations such as leaks
• Keeps management informed of any unsafe conditions..
• Responds to fire alarms according to established guidelines.
• Assists with purchases of supplies, materials and tools in accordance to established guidelines.
• Ensures the facility vehicles are maintained clean and reports repair needs- when utilized. Completes related paperwork such as fueling receipts and mileage reports.
• Maintains the organization and cleanliness of the Facilities’ workshops
• Maintains regular schedule and communicates any temporary changes to management
• Performs overtime as needed & on call rotation
• Performs other duties and special projects as assigned. 
• Prepares clinical spaces in anticipation of accreditations
• Maintains Paint color codes & inventory along with needed supplies

2. GENERAL QUALIFICATION STANDARDS & JOB REQUIREMENTS:

Education/Certifications/Licenses: 

• Maintenance Tech skill set (Experienced in painting & light repair work)
• High school diploma or GED (Desired)
• Vocational school training certificate (Preferred)
• Valid Driver license

Performance Standards for Specialty Knowledge, Skills & Abilities:

• Basic knowledge of general maintenance, painting, plumbing and electrical wiring.
• Knowledge of common safety codes, hazards and precautions to establish a safe work environment.
• Skill in repairing furniture and fixtures
• Skills in drywall repairs, taping and painting.
• Ability to establish and maintain effective working relationships with staff
• Responsible for maintenance of walls & doors
• Performs small office moves
• Hangs pictures & diplomas
• Light repair of walls & holes
• Cutting/installing ceiling tiles

3. KEY COMPETENCIES REQUIRED FOR EVERY POSITION

Customer / Patient Service

Acknowledges patients/customers promptly in a warm, courteous manner; proactively offers to help and responds to requests for help; receives and answers patients/customers in a calm, reassuring manner; focuses attention on patients vs. personal business; answers phones, returns calls, and responds to in-person questions promptly; provides accurate information while demonstrating empathy; takes appropriate actions to ensure focus is quality patient care; treats patients, co-workers, physicians, practitioners, and colleagues as “customers”, courteous at all times; adheres to all WMG customer service standards

HIPAA, Confidentiality and Infection Control Compliance

Follows office procedures with regard to HIPAA documents and adheres to HIPAA privacy mandates; adheres to confidentiality policy; demonstrates infection control compliance rele