Manager, Product Master Data Operations

The Manager, Product Master Data Operations is responsible for governing, managing, and ensuring the quality of enterprise Product Master Data across the global supply chain ecosystem. This role serves as a key steward of product-related master data, ensuring data integrity, consistency, and compliance with enterprise governance standards while supporting business operations, digital transformation initiatives, and supply chain processes. 

The role maintains and supports global master data processes related to finished goods, semi-finished goods, packaging materials, bills of materials (BOMs), recipes, cold drink equipment, and facilities parts. Working closely with business stakeholders, supply chain functions, technology teams, and Managed Service Providers (MSPs), the Manager drives operational excellence, process standardization, and continuous improvement to ensure trusted master data assets that enable business growth and operational efficiency. 

Key Responsibilities 

Product Master Data Stewardship & Governance 

• Serve as a steward for enterprise Product Master Data, ensuring adherence to governance standards, policies, and operational controls. 

• Manage the lifecycle of product-related master data, including creation, maintenance, updates, retirement, and quality assurance activities. 

• Partner with Data Governance and Supply Chain stakeholders to maintain data quality standards and stewardship accountability. 

• Ensure compliance with enterprise master data policies, data standards, and governance requirements. 

• Support the implementation of data governance initiatives and continuous improvement programs. 

Supply Chain Master Data Operations 

• Maintain and support global master data processes across key supply chain domains, including:  

• Finished Goods 

• Semi-Finished Goods 

• Packaging Materials 

• Bills of Material (BOMs) 

• Formulas and Recipes 

• Cold Drink Equipment 

• Facilities Parts 

• Validate master data requests and ensure proper execution of data maintenance processes. 

• Support product launches, innovation initiatives, packaging changes, and supply chain transformations through timely data management activities. 

• Partner with cross-functional teams to ensure accurate master data creation and maintenance for innovation programs and operational initiatives.  

Managed Service Provider (MSP) Management 

• Serve as a primary liaison between business stakeholders and Managed Service Providers responsible for master data execution. 

• Review, approve, and maintain standard operating procedures governing master data operations. 

• Provide guidance and operational oversight to ensure data transactions are completed accurately and within established service levels. 

• Support issue resolution, escalation management, and process improvements across MSP-supported activities. 

• Monitor operational performance and recommend improvements that enhance efficiency and quality.  

Data Quality & Issue Resolution