National Fragrance Expert, Houston

National Fragrance Expert, Houston

 At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. 

About the Role: 
The CHANEL National Fragrance Expert is responsible for delivering retail sales goals and implementing Education plans and training initiatives. This position works closely with the CHANEL Account Executive and Education Executives to utilize business analysis tools to create impactful store-based action plans that drive sales and productivity while building retailer teams’ brand knowledge to deliver a memorable CHANEL brand experience. 

What Impact You Can Create at CHANEL: 
 

Business Execution: 

• Ensure flawless execution for all Fragrance launches, animations, and other point of sale activities 
• Work alongside Fragrance Advisors and Beauty Advisors, including brand ambassadors, leading as the example in product knowledge and customer service, to help create the ultimate CHANEL client experience 
• Communicate and partner with Account Executive to identify business needs and opportunities 
• Establish and cultivate relationships with key business partners to ensure support and alignment of Chanel goals and strategies 
• Work closely with the store management teams to gain incremental exposure and business opportunities

Talent Development: 

• Recruit, train, coach, and retain top Fragrance talent to represent Chanel fragrances 
• Reinforce and support the current Education curriculum and utilization of all its tools on an ongoing basis 
• Educate RSS using available resources, such as INSIDE BEAUTY, to ensure they are well versed on CHANEL fragrances 
• Partner with Education Executive to strategize and develop educational opportunities that will result in increased Fragrance exposure and sales 

Brand Image & Experience: 

• Keep image as top priority and adhering to all visual standards 
• Responsible for ensuring all Fragrance merchandising guidelines and visual merchandising elements are properly executed at all stores 
• Ensure that the client experience consistently meets CHANEL’s standards through coaching and role-modeling of desired behaviors 
• Work side by side with Fragrance and Beauty Associates to identify opportunities for sales and elevated client experience 
• Guide Fragrance Associates/Ambassadors to connect with clients in a meaningful and authentic way 

 You are Energized By: 

• Working in a highly collaborative retail environment
• Process efficiency and problem solving 
• Being entrepreneurial and building a business 
• Having a passion to build long-lasting relationships 
• Making things beautiful by providing the ultimate in-store experience 

What You Will Bring to The Team:  

• Ability to thrive in a team environment and work collaboratively 
• Understanding of, and passion for client experience 
• Excellent communication skills 
• Foreign language skills are preferred but not required 
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 
• Curiosity and desire to learn and grow professionally within the world of CHANEL 

Position Logistics: 

• Strong written and oral skills 
• Computer program proficiency, particularly in Microsoft Suit 
• Collaborative and solution oriented 
• Proven ability to recruit 
• Strong planning and organizational skills 
• Self-motivated, results oriented, creative thinker 
• Minimum 2-3 years of retail experience or other relevant experience 
• Ability to work from a Home Office 
• Travel is required by car and plane at times – annual travel = 30%-40% 
• Ability to lift at minimum 40 pounds 
• Must possess valid driver’s license 
• Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld and support and create an elevated client experience. Eligible for flex time use

What Skills You Will Learn:  

• Exposure to multiple boutique business functions and categories 
• Growth in additional business and functional areas of the retail business  
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally 
• Further grow and develop your skill set with thoughtful career development workshop