Senior Microsoft 365 Cloud Engineer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Senior Microsoft 365 Cloud Engineer to join our growing team in Daytona Beach, FL.

Primary responsibilities include day-to-day operations and support of productivity and collaborations of cloud technologies. The Sr. Cloud Engineer will work closely with other infrastructure teams, profit centers, service desks and level 2 and 3 Microsoft 365 support staff. Serve as a subject matter expert contributing to a wide variety of projects in support of the enterprise workplace and collaborations roadmap.

How You Will Contribute

• Familiar with one or more of the Cloud platforms – M365, Microsoft Azure, AWS, GCP, its capabilities and usage best practices.
• Administer and engineer aspects of Microsoft Office 365 products and Entra (Azure AD) including Exchange, SharePoint, OneDrive, Power Platform, Conditional Access, MFA, Enterprise applications, and related technologies.
• Analyze technical needs, document requirements, design and implement technical solutions for Microsoft 365.
• Serve as a Subject Matter Expert (SME) for administering and troubleshooting Exchange Online.
• Provide troubleshooting steps and operational documentation to Level 1/2 support team.
• Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
• Ability to write and execute PowerShell scripts and commands.
• Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
• Understanding of Microsoft licensing SKUs/models and deployment best practices.
• Assist cyber security investigations and contribute to providing audit proof of operations.
• Evaluate, test, and install critical updates on a regular basis.
• Detect and troubleshoot to solve technical problems.
• Document monthly metrics for cloud operations

Skills & Experience to Be Successful

• 10 + years’ experience in system and 3+ years’ cloud engineering is considered a subject matter expert in messaging/office 365 and Teams.
• Strong ITIL process and process-improvement orientation.
• A passion for customer service and excellent execution.
• Excellent problem solving and troubleshooting skills.

• Bachelor’s or master’s degree in information systems, computer science, business administration or related field (preferred)
• Microsoft Certification(s) (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.