Security Access Office Supervisor II (9237 TPV) – Security Access Office - SFO

Company Description

Specific information regarding this recruitment process is listed below:

• Application Opening: 04/16/2025
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM (PDT) on 04/23/2025.
• Compensation Range: $91,936 to $113,282 annually
• Recruitment ID: TPV-9237-155873 / RTF0155872
• Appointment Type: This is a Temporary Provisional (TPV) position excluded by the Charter from the competitive Civil Service examination process.  It is considered “at will” and shall serve at the discretion of the Department Head. This position will be subject to the Permanent Civil Service examination process at a later date. Successful participation in the Permanent Civil Service examination and selection through an open competitive process is needed in order to be considered for the permanent appointment.

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. 
 
SFO’s mission is delivering an airport experience where people and our planet come first, and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on X and Facebook. 

Job Description

Under general direction, the 9237 Security Access Office Supervisor II performs difficult and complex professional level duties in several functional areas such as: background check adjudication, assisting in the management of airport badging operations, evaluation and development of training, policies and procedures, and overseeing the programs and functions of the Security Access Office (SAO).

You are excited about this opportunity because you will:

• Supervise Security Access Office resources and staff, coordinate office maintenance and space utilization, plans workloads, assign responsibilities, ensure compliance with federal rules, regulations, policies, and procedures, and oversee fingerprinting, badging, training, keys, permits, and clearance programs.
• Respond to and resolve any security access-related issues or concerns from airport employees, contractors, or other stakeholders by working with airport divisions and external airport companies; determine badging suitability; provide oversight and assistance to customers and stakeholders throughout the background check process. Ensure regulatory compliance through regular audits, enforcement, quality assurance-control research, and inspections; compile required reports, make presentations, and in the absence of the manager, may represent the department during audits and meetings.
• Collaborate with other departments, stakeholders and partnering regulatory agencies, to ensure that the airport remains in compliance with badging-related regulations and requirements, and to meet established goals and objectives; attends security-related meetings and conduct outreach and briefings with airport and tenant representatives.
• Develop, implement, and document operations, procedural guides, and performance requirements for special security systems.
• Assess industry trends, best practices, and federal rules and regulations updates to recommend improvements to systems, equipment, policies, and programs to optimize resources and procedures; implement and communicate innovative changes to policies and procedures to internal airport staff and external airport companies.
• Design impactful safety, security, and regulatory-related training programs that meet the specific needs of the organization and its staff; conduct training sessions in an articulate, direct, and captivating way, utilizing various training techniques and methods.
• Assist in managing the Security Access Office budget, including acquiring equipment and materials, purchasing, controlling inventory, conducting fiscal evaluations, preparing reports, and assisting in developing annual budgets.
• Review and analyze safety, security, and operational data; confer with management to discuss, evaluate and make policy recommendations on special projects and administrative and operational issues related to Airport badging and security.
• Serve as primary point of contact for Criminal History Records Checks inquiries from