ED Patient Care Technician

SUMMARY:

Reports to clinical manager and under the general direction and supervision of the professional staff, assists in providing care to Emergency Department patients and their families from arrival to departure. Performs a variety of clerical and patient care assistive duties as a member of the Health care team. Brown University Health employee are expected to successfully role model the organization’s values of compassion, accountability, respect and excellence as these values guide our everyday actions with patients, customers and one another.  In addition to our values all employees are expected to demonstrate the core success factors which tell us how we work and collaborate.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health is actively committed to a diverse workforce that represents the patients and community that we serve.

Brown University Health employees are expected to embrace Brown University Health’s mission of "Delivering health with care" and successfully role model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Brown University Health Competencies which tell us how we work together and how we get things done. The core Brown University Health Competencies include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

Responsible for the delivery of safe patient care:

• Assigned to any area within the emergency department.

• Collaborates with the registered nurse to set priorities and organize work.
• Communicates all pertinent observations to the responsible registered nurse.
• Administers direct physical care and assists with other activities of daily living (ADLs).
• Performs selected procedures and treatments according to standards and protocols.
• Assists with admissions, transfers, and discharge of patients.
• Collects tests, records and reports selected specimen data. Reports findings to registered nurse.
• Sets up cardiac monitoring devices according to procedure. Assists with cardiac monitoring, runs 12 lead electrocardiogram (EKG). Reports findings to registered nurse.
• Utilizes side rails, restraints and assistive devices when available and necessary.
• Records selected procedures for which she/he is responsible.
• Maintains patient and family confidentially according to established hospital standards.
• Serves as an active patient/family advocate.
• Supports and reinforces teaching done by the registered nurse.
• Performs other duties within scope of care as assigned.

Responsible for emergency and safety conduct:

• Identifies cardiopulmonary arrest and initiates CPR.
• Demonstrates adherence to universal precautions, safety programs and other infection control measures.
• Reviews fire, disaster and infection control in manual.
• Demonstrates ability to perform responsibilities in emergency/code situations.
• Reports unsafe situations to the registered nurse or to the clinical manager.
• Lifts correctly to avoid harm to self. Utilizes assistive devices when available.
• Maintains an environment conducive to patient comfort and safety.
• Exercises proper care in the use of equipment and reports need to repair to appropriate person.
• Adheres to fall precaution protocol.
• Adheres to constant observation protocols as assigned.

Responsible for completion of clerical skills needed for efficient patient flow.

• Organizes, prioritizes workload based on patient, unit/clinic needs. Files reports in charts accurately and maintains medical record.
• Answers phones and intercom, using phone and intercom etiquette, and notifies appropriate staff.
• Utilizes hospital computer systems accurately to execute orders, retrieve data and generate reports. Reports computer and equipment malfunctions to the help desk.
• Accurately uses all existing computer systems and/or any new systems necessary to carry out job duties.
• Faxes completed authorization for use of protected health information form to other health c