Director, Product Development Data Use Review

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Global Data Office
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities.

Led by Visa’s first Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.

Essential Functions

The Data User Review Director, Product Development will contribute to Data Policy efforts in fortifying Responsible Data Use at Visa. The successful candidate will play a key role in Visa’s Data Policy team by supporting the Data Use Case Assessment (DUCA) process by performing reviews and validating compliance with the Data Use Policy.

The Data Policy & Governance division aims to facilitate calculated and transparent risk-taking in the pursuit of Visa’s business growth, development, and pace of innovation. Supporting and improving the Data Use Case Assessment process is a key enabler for the business and the primary responsibility for this role. The Data Use Review Director will also be involved in the execution of a wide spectrum of initiatives driving the implementation of Visa’s Responsible Data Use framework, including organizational change management. 

This specific role has a strong emphasis on product initiatives, including new product launches. The individual will work cross functionally, fostering effective collaboration with data users across multiple Visa teams with a key focus on Product, Innovation, Digital, Technology, regional hubs, and most extensively with other members of the Global Data Office and Global Privacy Office to operationalize Visa’s Data Values and data use guidelines throughout the organization.

• Lead the new business initiative and AI-related reviews.
• Serve as deputy / back-up to the team leader as required.
• Closely work with the Risk team to upskill Risk Business Partners in Data Use risks.
• Proactively maintain relationships with core product and technology stakeholders to ensure Data use considerations are understood early on and incorporated in the product and solution design.
• Review incoming Data Use requests and facilitate the risk assessment and review vs. existing Data Use Policies and rules. Navigate accordingly within existing gaps of these policies and be able to identify concerns, whether legally or commercially driven.
• Prepare formal assessments of Data Use reviews using Visa’s enterprise risk tool, detailing the substance of the risks identified and facilitating reviews by additional Visa subject-matter experts as required. Synthesize feedback, interpret requirements, and document them accordingly.
• Communicate Data Use feedback effectively to Data Use owners. Must be able to manage explanations on high-complexity tickets end-to-end with a focus on complex product launches and AI implementations.
• Engage with subject-matter experts to acquire feedback on complex data use matters where available policy guidelines are insufficient.
• Convey change management around the Data Use Policy interpretation by identifying gaps in existing guidelines and working with internal subject-matter experts to address them. Propose alternative ideas and coordinate the fact-base to drive discussion.
• Perform workshops and projects on training of Visa staff on the Data Policy and Data values across the organization as required, partner