Director of Advancement Services

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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Location:

Claremont, CA

Job Posting Title:

Director of Advancement Services

Job Details and Requirement:

Department:  Office of Advancement           Supervisor: Associate Vice President for Advancement

Last Updated: 3/5/2026          

GENERAL DESCRIPTION 

Reporting to the Associate Vice President for Advancement, the Director of Advancement Services provides strategic leadership and oversight for advancement systems, data management, gift administration, reporting, and compliance. The Director leads the day-to-day operations of the Advancement Services department and develops policies, procedures, and operational strategies that support the College’s fundraising, engagement, and stewardship efforts.

The Director is responsible for ensuring the integrity, accuracy, and security of constituent and gift data within the Advancement CRM and related systems, including establishing data governance standards and overseeing compliant gift processing and financial reconciliation. The Director also oversees reporting and analytics that support fundraising performance tracking, strategic decision-making, and reporting to institutional leadership and external stakeholders.

Working closely with Advancement leadership, the Director translates fundraising priorities into effective data strategies, systems, and operational processes. The Director supervises Advancement Services staff and serves as the primary liaison to Information Technology, the Data Management & Integrations office, the Finance Office, and relevant vendors on matters related to advancement technology, data governance, and system integrations.

ESSENTIAL FUNCTIONS

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, Pitzer College will review this job description and make changes of business necessity.

Leadership & Administration

• Provide strategic leadership for Advancement Services, overseeing advancement systems, data management, gift administration, and reporting.
• Partner with Advancement leadership to translate fundraising goals into data strategies and performance metrics.
• Supervise and mentor Advancement Services staff, establishing clear priorities, workflows, and performance expectations and fostering a culture of collaboration, accountability, and continuous improvement.
• Evaluate and implement technology solutions that enhance advancement operations, data integration, and fundraising performance.
• Lead process improvement initiatives that streamline operations and enhance the quality and accessibility of advancement data.
• Develop a process for skills-appropriate cross training between positions within the department to ensure coverage and continuity.

Advancement Systems & Data Management

• Oversee administration and strategic use of the advancement CRM (Raiser’s Edge NXT), including configuration, integrations, training, user support, and system enhancements.
• In partnership with IT, establish and maintain data governance standards to ensure the accuracy, integrity, and security of advancement data.
• Evaluate and implement technology solutions that improve advancement operations, data integration, and fundraising effectiveness. Recommend system enhancements, upgrades, or retirement of tools as appropriate.
• Provide vision, direction, and a plan for ensuring ongoing enhancement and support of the Raiser’s Edge and other information management systems.
• Serve as the primary liaison with user groups on technical matters and act as pr