Employee Experience Senior Specialist

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Olympia Center

Job Description

The Employee Experience Specialist Senior supports the Lurie Children’s Employee Value Proposition through management of activities and communications that inform and connect Lurie Children’s employees and support the organization’s focus on creating an outstanding employee experience and becoming an employer of choice.

Reporting to VP Talent & Culture, this role is responsible for improving the employee experience, specifically through effective communications.  Through defining and developing innovative ways to engage employees aligned with Lurie Children’s culture, the Employee Experience Specialist Sr will execute on internal campaigns to communicate our People strategy, programs, and policies to employees, while ensuring alignment with organizational priorities and messaging. 

This role will collaborate with other teams across the organization, such as Communications and Marketing.  They will develop and align leadership messaging, create change communications, and draft people presentations for key leadership and organizational meetings.  Other key responsibilities include supporting initiatives related to all aspects of human resources, including issues management, culture, total rewards, employment branding and learning programs.  The Employee Experience Specialist Sr will put a strong focus on integrating Equity, Diversity, and Inclusion (EDI) into all aspects of employee communications.

Essential Job Functions:

• Provide executive communications support to the Human Resources team, including drafting and disseminating organization-wide announcements, talking points, podcasts, slide decks, and social media posts and presence (e.g., LinkedIn).
• Partner with the Communications team on effective messaging relating to HR strategy, programs and operations.  Support change management needs.
• Lead all internal People-related communications projects and campaigns, collaborating closely with key stakeholders to understand goals; manage timing and implementation of all communications sent by the People Team.
• Support implementation of Employee Value Proposition.
• Design and support maintenance of People-related SharePoint sites.
• Identify and manage external employer recognition awards.
• Support internal employee recognition awards and designations.
• Proactively identify communications opportunities and recommend appropriate solutions.
• Maintain content for current internal employee communication channels and portals; identify and recommend new channels.
• Partner with Marketing & Communications to continually evolve our narrative as an employer of choice, leverage our EVP and using storytelling to bring the employee experience to life.
• Partner with People Team leaders and managers to develop communications plans and materials for company-wide HR initiatives (e.g., engagement survey, performance review cycle, compensation planning, benefits open enrollment, HR policy changes & enhancements, learning programs, etc.)
• Build and maintain relationships with a diverse set of internal stakeholders to increase visibility and improve the quality of communications throughout the organization.
• Review and analyze data to measure effectiveness, impact, and engagement of communications programs and special projects.
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is required, preferably in Communications, Marketing, Human Resources Management, or a related field. Advanced degree in a related field a plus.
• 5 years of experience working with diverse employee groups, writing/editing, and developing internal campaigns for a range of different audiences is required.  Experience providing communications support for Human Resources or related functions such as Diversity, Equity & Inclusion or Learning & Development is strongly desired.
• Strong writing skills with the ability to synthesize and simply complex information for multiple audiences and craft compelling stories.
• Executive communications experience with a knack for adopting a leaders’ authentic voice.
• Have the change management expe