Quality Coordinator I

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
 
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
 
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

As Quality Coordinator I you will be responsible for;

Summary: Provides guidance to the organization on routine quality issues. Coordinates, monitors, and reports on quality-related activities of the organization. Serves as document and record control administrator and coordinates training for managers and staff.

 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. The essential duties and responsibilities include the following:

Internal quality oversight activities

• Processes ECOs and manages document and record control
• Prepares internal audit plans, supports quality audits and prepares audit notes
• Customer satisfaction tracking
• Maintains training records

Record keeping

• CAPA records, calibration records, maintenance records, and supplier evaluation records
• Supports supplier performance monitoring
• Receiving inspection records
• Training records
• Customer satisfaction records

Reporting

• CAPA status reports: monthly
• Customer satisfaction reporting: quarterly
• Supplier performance reports: monthly
• Equipment maintenance reports: monthly
• Collecting data for and preparing QMR presentations

QMS Maintenance

• Process documentation development and updates
• Document Control & ECO processing
• Ensuring integrity of QMS process documents
• Assist in maintenance of product development processes

Supervisory Needs and Responsibilities:

• Moderate supervision: Individual will receive regular direction, guidance, and feedback from a supervisor and may be required to seek approval or input before making certain decisions or taking specific actions.

              

Minimum Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or background required.

Education/Experience:

• Associate’s degree (or two years of college courses) in a technical or liberal arts field plus one year’s work experience in an administrative or quality role, OR
• Four years’ experience, in a quality or administrative role

 

Preferred Qualifications and Skills: To perform this job successfully, an individual should be able to perform each duty satisfactorily. The requirem