About Our Job

Denver International Airport (DEN), one of the busiest airports in the world and a critical economic engine for Colorado, is seeking an Administrative and Training Supervisor for the Airport Communications Center (ACC). This role is central to DEN’s commitment to operational excellence, safety, and workforce development. Watch a behind-the-scenes look at Denver International Airport’s Communications Center here!

What We Offer   

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver, DEN means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join DEN’s diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver.  

The City and County of Denver offers a competitive salary commensurate with education and experience. The starting hourly range for this position is $38.64 to $49 per hour. We also offer generous benefits for full-time employees which include but are not limited to:   

• Medical Plans, Dental, Vision Insurance - eligible within 1 month of your start date    

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan 

• PTO (over 3 weeks in your first year) and 12 paid holidays 

• STD, LTD, HSA, FSA, Life Insurance 

• CARE Bank, Family Leave Benefits 

• Employee Assistance Program, Employee Volunteer Program 

• Learning and Development Opportunities; Courses and Career Development Resources 

• EcoPass (unlimited free RTD bus/train rides) 

• & so much more!!! 

Location and Schedule  

• In this position you can expect to work 100% on site at Denver International Airport. Free employee parking is provided. 

• Schedules are based on the needs or the organization. The candidate may be scheduled to work nights, weekends, and holidays. Shift differentials are offered for swing and overnight hours to recognize and reward employees unique schedules.

• This role supports mandatory on-call snow overtime.

• Schedules are subject to change.

What You'll Do  

The Communications Center supports life-critical operations including airfield emergencies, 911 calls, security incidents, and airport-wide coordination. Due to increasing operational complexity, high attrition, and the need for rigorous training standards, the Administrative Manager will lead a comprehensive, professionalized training and onboarding program supporting Airport Operations Representatives (AORs), Airport Emergency Dispatchers (AEDs), Specialists, and Supervisors. This position focuses on end-to-end workforce development—recruitment, hiring process oversight, onboarding, training, trainer development, quality assurance, and succession planning—ensuring continuity, readiness, and resilience across the Communications Center. 

Essential Duties & Responsibilities

Training Program Leadership