Assistant General Manager - Aquatics

Job Title: Assistant General Manager – Aquatics


Reports to: General Manager


Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties.

Duties and Responsibilities include the following:
1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Helps the General Manager and department managers fulfill all daily tasks.
3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
4. Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
5. Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
6. Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee
performance and training.
7. Troubleshoot the mechanical room as necessary.
8. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
9. Development of wet side staff.
10. Ensures the highest level of swim lesson quality.
11. Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures
that pertain to the GSS facility and EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Education/Experience: High school diploma or GED is preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor preferred.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Compensation: $20.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

 

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

 

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.