Manager, Commissions

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*This position is required to work on site at our Overland Park, KS office 3 days a week. It is not available for remote opportunity.*

Job Overview
The Manager, Commissions is part of the Commissions group reporting within the Magenta Service Center. This person is responsible for the Operations and Analysis of Sales/Care Incentive Compensation. The Manager leads a team consisting of a Sr Analysts and Analysts responsible for the support of our Sales/CareTeams as well as the Compensation Design team responsible for driving changes that are fiscally responsible and effective in driving sales as well as customer experience. The Manager works daily with Sales Executives providing leadership, guidance, insight, and innovative problem-solving recommendations/presentations.

Job Responsibilities:

• Responsible for ensuring operational excellence and successful adherence of departmental service level agreements.
• Align executive strategic direction to tactical implementation.
• Drive process improvements within commissions and other sales operations processes.

Work daily with Sales/Care Management, Finance, and peer Operations teams to provide leadership, guidance, insight, and innovative problem-solving recommendations/presentations.

• Administer and seek automation of commission functions.
• Responsible for achieving service quality results, as well as being proactive regarding upcoming issues or concerns.
• Act as a process liaison for multiple Compensation Policy and Processes and working with other teams to ensure operations are being covered accordingly.

Education & Work Experience:

• High School Diploma/GED (Required)
• 2-4 years Experience in managing an Operational group (Preferred)
• 2-4 years Work experience in Finance, Accounting, Forecasting, or Budgeting, Sales Compensation experience (Preferred)

Knowledge, Skills and Abilities:

• Microsoft Office (Required)
• Communication (Required)
• Presentations (Required)
• Organization (Required)
• Team Management (Required)
• Finance (Preferred)
• Accounting (Preferred)
• Budgeting (Preferred)
• Sales Compensation (Preferred)
• Forecasting (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Overland Park, KS Base Compensation Range: $99,800 - $135,000

T-Mobile's Commitment

Base Pay Range: $91,600 - $165,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ357203&paradox=1

At T-