Director, Content Marketing

About Us

Riskified empowers merchants and shoppers to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our global team helps the world’s most-innovative eCommerce merchants eliminate risk and uncertainty from their business. Merchants integrate Riskified’s machine learning platform to create trusted customer relationships, driving higher sales while reducing costs. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for global brands and fast-growing businesses across industries, including Wayfair, Wish, Peloton, Gucci, and many more. As of July 29th, 2021, Riskified has begun trading on NYSE under the ticker RSKD. 

About the Role

Riskified is looking for a Director of Content Marketing to drive awareness, engagement, and results to the next level. This role will work closely with various marketing functions and other stakeholders across the globe to create full-funnel content that embodies our brand, provides value to our target audiences, and aligns to our business goals. 

As a player-coach, we need a strategic thinker but also a do-er. You’ll be responsible for building the content marketing function while growing and nurturing a team of writers. You’re a versatile storyteller with a data-driven mindset who understands what type of content will work best for a given objective, as well as the creativity to captivate audiences once it’s produced. The ideal candidate should have a proven track record of developing content strategies that engage business leaders, tech-savvy readers, and the c-suite across the buyers’ journey, and the ability to execute effectively in a dynamic environment. 

What You'll Be Doing

• Collaborate with product marketing, global demand gen/marketing programs, and data insights to develop a content marketing strategy, roadmap, themes, and editorial calendar
• Create full-funnel content (infographics, blogs, video scripts, ebooks, white papers, events/webinar programming etc.) for integrated marketing programs aligned to target personas and buying stages
• Identify opportunities for new content and visual material (image/video) or engagement tools (surveys, calculators) to maximize relevance for target audiences
• Provide guidance to stakeholders for the best formats/deliverables to achieve their goals
• Regularly report on content performance using data derived through analytics tools to identify opportunities and learnings
• Collaborate with Riskified’s in-house design team to develop compelling visuals to bring the writing to life

Qualifications

• 7-10+ years of professional writing experience and content strategy within an enterprise B2B environment (fraud, payments or fintech experience preferred)
• 3-5+ years experience in a content leadership position, managing a team of in-house writers and external resources
• Excellent written, verbal, and visual skills with an ability to create high-quality content and messaging
• Demonstrated successes in capturing target audiences through engaging content
• Ability to identify and communicate drivers that underpin a successful content strategy 
• Supervise the production of multiple projects under tight deadlines
• Passion for the craft of storytelling in brand journalism and the process for producing it
• Obsessive about measuring and optimizing the performance of your content

The base salary range for this position is $157,000-$180,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process. 

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply to learn more about what we have to offer. What You'll Be Doing

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us. 

Some of our NYC Benefits & Perks:

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Fully-covered medical, dental, and vision insurance from your first day
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