Senior Manager Internal Audit, Consumer Compliance

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Discover’s Internal Audit Department (IAD) is committed to providing insightful perspectives, leveraging specialized talent, and delivering a refreshing experience to all our stakeholders.  These commitments are met through technically skilled professionals who are collaborative, hard-working, and highly motivated to consistently deliver high-quality work in a challenging and fast-paced environment. IAD is viewed as an integral part of Discover’s risk management framework and is valued by management as a trusted partner.

The Senior Manager, Internal Audit is responsible for managing audit reviews. Provides the strategic direction for audits and manages them to completion. Supports team with client interviews, review of business processes, identifying controls, testing controls, developing findings, communicating results to the business, and the development of follow up action plans.

Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Manages the execution of audits. Ensures the identification and assessment of business risks and controls. Produces findings and reports.

Manages the development of the team. Manages the on-boarding and training of new staff. Identifies and addresses the staff training and development needs.

Manages audit finding verifications.

Spearheads many key functions of the Consumer Compliance Internal Audit team, including advisory to audit teams on consumer laws and regulations, leading risk assessments, providing strategic guidance to shape audit processes, and maintaining comprehensive program documentation.

The Consumer Compliance Internal Audit team assesses business processes and practices for the risk of non-compliance with applicable consumer laws and regulations. The team completes audit testing in a dynamic environment across a wide variety of regulatory topics and assesses risk management frameworks, controls, and governance to provide insights to business partners regarding compliance risk.

Focus Areas include:

• Fair Lending Laws and Regulations

• Consumer Compliance Lending Regulations

• Consumer Compliance Depository Regulations

• Unfair and Deceptive Practices

• Privacy and Consumer Information Regulations

• Community Reinvestment Act

• Compliance Management Systems

Responsibilities:

Resource and Schedule Management:

• Manage and allocate resources (auditors, subject matter experts, etc.) effectively across various audit engagements

• Develop and maintain audit schedules, timelines, and project plans for multiple concurrent audits

• Coordinate with Audit Supervisors to ensure smooth execution of audit activities

Risk Assessment:

• Lead and facilitate risk assessment processes for auditable entities

• Identify potential compliance risks and develop appropriate audit strategies for coverage

• Collaborate with stakeholders to prioritize audit focus areas based on risk profiles

Integrated Audit Portfolio Oversight:

• Oversee the integrated audit portfolio, ensuring alignment with organizational objectives and regulatory requirements

• Monitor audit progress, identify potential risks or issues, and implement corrective actions

• Provide regular status updates and reporting to senior leadership

Subject Matter Expertise:

• Serve as a subject matter expert on consumer laws and regulations

• Stay up-to-date with changes in regulatory landscape and industry best practices

• Provide guidance and training to audit team members on compliance