Patient Service Representative I - General -

Position Highlights:

• Position: Patient Services Representative I

• Location: Naperville, IL

• Full Time- 40 hours

• Hours: Monday -Thursday: 7:45 AM - 4:15 PM or 8:30 AM - 5:00 PM. Friday 7:00 AM - 3:30 PM or 7:30 AM - 4:00 PM. NO WEEKENDS OR HOLIDAYS

• Required Travel: Naperville, Plainfield, and Lombard
   

What you will need:

• High School Diploma or GED required

• Keyboard and computer skills

• A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. 

Preferred:

• A minimum of three months previous business office OR healthcare based experience

• Previous insurance, managed care, and integrative medicine experience preferred

• Medical terminology or coding experience

• Bilingual Spanish helpful, but not required

General Summary:

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits.  Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system.  Clinic set-up and other office support.    

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Edward-Elmhurst Medical Group, creating one of the largest healthcare provider groups in the Chicago area was ranked in the top ten of Crain's Chicago Business largest physician group rankings, reporting a 20% increase in revenue from 2021. 

• More than 650 clinicians including hospital-based and ambulatory providers, and those from Linden Oaks Medical Group

• Nearly 400 physicians representing 25 specialties

• 50 locations serving 26 communities throughout Cook, DuPage, DeKalb, Kane, Kendall and Will counties.