Quality Manager

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:
Caterpillar’s South Milwaukee facility is seeking a Quality Manager to lead the development and continuous improvement of quality management systems for our facility that specializes in manufacturing large mining equipment such as the Electric Rope Shovel.

This role will oversee quality assurance strategies, manage internal and external audits, and drive corrective actions to ensure product reliability and customer satisfaction. The ideal candidate will bring strong leadership and problem-solving skills, experience with Six Sigma or ISO standards, and the ability to influence cross-functional teams across engineering, production, and support functions.

Key Responsibilities:

• Design and implement quality assurance strategies that ensure the reliability and consistency of manufactured products.
• Build and lead a high-performing team by recruiting top talent, supporting their development, and fostering a culture of continuous improvement.
• Ensure customer satisfaction by aligning products and services with client requirements and specifications.
• Oversee internal and external quality audits, identify gaps in manufacturing and product development processes, and drive corrective actions to maintain compliance.
• Use data to drive improvements, collaborating with QA, production, engineering, and leadership teams to resolve quality issues and enhance performance.

Top Candidates Will Have:

• A Bachelor’s Degree in Engineering, Quality, or a related technical field
• Familiarity with Caterpillar’s products, processes, and quality standards
• Hands-on experience with Electric Rope Shovels or similar large mining equipment
• Involvement in New Product Introduction (NPI) or product launch initiatives
• Background in Supplier Quality Management

What Skills You Will Have:

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

Additional Information:

Location: South Milwaukee, Wisconsin

Relocation: Domestic

Travel: Up to 10%

Visa Sponsorship: Not Offered

Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuitio