Quality Assurance Specialist

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required – Bachelor’s or undergraduate degree from an accredited program/university; Preferred – Graduate degree from an accredited program/university

Certifications: First aid, CPR, Emergency behavior intervention

Work experience: Required – Four (4) to six (6) years of related experience and/or training; Preferred – Six (6) plus years of related experience and/or training

Critical Action Items & Measurable Deliverables:

• Meet all federal and state regulatory guidelines and standards that are applicable to this position.

• May conduct scheduled and ad hoc reviews of child records, personnel files, medication logs and operational documentation to verify accuracy, completeness and compliance with applicable guidelines and standards.

• Maintain documentation of recommendations and any technical assistance provided,

• May provide oversight of assigned division assets using a pre-determined system for procuring, assigning, and reassigning assets as it related to A-133 guidelines and agency policy.

• Ensure all vehicle leases are up to date and all maintenance and safety recalls are completed according to lease requirements.

• May serve as the chair of the division Safety Committee or any other ad hoc committee. Collaborate with program leadership on any updated policies and procedures based on regulatory changes or audit outcomes. Ensure timely submission of records reviews and/or investigations summaries.

• Collaborate with program leadership during the request for information process and interviews.

• Participate in scheduled meetings, in-service training, and team decisions.

• May work evenings, weekends and holidays as needed or requested by position supervisor.

• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities and Competencies:

• Attention to detail and regulatory compliance. Problem solving and process improvement

• Excellent analytical, documentation and communication skills

• Ability to manage multiple priorities and maintain confidentiality.

• Promoting accountability, preventing risk exposure, and safeguarding ethical standards.

• Maintain a flexible schedule based on organizational needs and site requirements.

• Provide evaluation and supportive services to programs in the residential service division in the areas of assets, maintenance, food, transportation, and travel/safety.

• May serve as a liaison between the residential programs and supply vendors, using Compass Connections procurement as appropriate, as it relates to travel, safety, food, maintenance, and assets.

• Provide tactical and strategic coordination during emergency evacuation of the service population.

• Provide oversight of division safety initiatives and workplace safety data

• May provide evaluative oversight of the National School Lunch Program activities and deliverables and supervision of the National School Lunch Program Director.

• May work irregular days/hours, including nights, holidays, and weekends, depending on needs.

• May require frequent transverse from one location to another.

• Meets all deadlines required by program supervisor and federal partners.

Requirements:

• Pass a pre-employment drug screen and random drug screens throughout employment.

• Provide proof of work eligibility status upon request.

• Pass a pre-employment and biennial criminal background checks.

• Demonstrate the ability to:

• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.

• Work collaboratively with other staff members, service providers and professionals.

• Organize and prioritize responsibilities and duties efficiently.

• Work in a fast-paced environment and maintain emotional control and professional composure at all times.

• Maintain computer literacy required to meet the responsibilities of the position.

• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

• Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connections is committed to following imm