We anticipate the application window for this opening will close on - 20 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic seeks a technically adept and customer-focused Senior Sales Engineer to support the pre-sales process for our Touch Surgery Ecosystem products, including DS1 and Livestream. This role involves collaborating with clients to understand their technical requirements, presenting tailored solutions, and ensuring a seamless transition to Customer Success team for program management and installation. The ideal candidate will possess strong expertise in IT architecture, infrastructure planning, security reviews, business associate agreements, and cybersecurity discussions.

Responsibilities may include the following and other duties may be assigned.

Key Responsibilities:

Pre-Sales Engagement:

• Collaborate with the sales team to identify and address client technical requirements.​
• Lead product demonstrations and technical presentations, showcasing the capabilities and benefits of the Touch Surgery Ecosystem.​
• Technical objection handling.
• Develop customized solutions that align with client needs and organizational goals.​

This role is pivotal in ensuring that our clients receive comprehensive pre-sales support and experience a seamless transition to post-sales teams for successful program management and installation of the Touch Surgery Ecosystem products.

Preferred Qualifications:

Extensive experience with hospital IT systems, cybersecurity, patient data privacy, and the ability to build strong relationships with hospital procurement, finance, and executive teams.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related technical field.​ Minimum of 4 years of experience in sales engineering, pre-sales, or a related technical role, preferably within the healthcare technology sector.​ Proven experience in conducting IT architecture discussions, infrastructure planning, and security reviews.​ Strong understanding of cybersecurity principles and experience in managing business associate agreements.​ Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.​ Demonstrated ability to collaborate effectively with cross-functional teams and manage multiple projects simultaneously.​ Willingness to travel as needed to client sites and company events.

Cross-Functional Collaboration:

Work closely with product and engineering teams to relay client feedback and contribute to product development.​ Ensure that real-world client insights are incorporated into future product enhancements.

Transition to Post-Sales:

Facilitate a smooth handoff to post-sales teams by providing detailed documentation of client requirements, proposed solutions, and any identified challenges.​ Collaborate with program management and installation teams to ensure they are well informed and prepared for successful solution deployment.​ Participate in internal debriefings to share insights and lessons learned from the pre-sales process to enhance future engagements.​

Technical Consultation:

Engage with client IT teams to discuss and plan the integration of our solutions within their existing infrastructure, ensuring compatibility and optimal performance.​ Facilitate security reviews and address cybersecurity considerations to meet client and regulatory standards.​ Manage discussions related to business associate agreements, ensuring alignment with legal and compliance requirements.​ Proactively identify key hospital stakeholders and IT processes to ensure a seamless transition into the cybersecurity analyst, accelerating IT review completion.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employe