Airport Customer Service Agent (Bilingual ONLY)

General information

Job Title Airport Customer Service Agent (Bilingual ONLY) Date Thursday, October 24, 2024 State Nevada City Las Vegas Base Pay Rate: $ 15.00 Full/Part Time Part Time Part Time Days
Days of the weekShiftShift Start TimeTuesday, Wednesday, Thursday, Saturday, SundayP.M. shift10:00pm

Requirements and Description

MUST BE BILINGUAL. FLUENT IN ENGLISH AND SPANISH IN READING, WRITING, AND COMMUNICATING! ALSO MUST HAVE A VALID DRIVER'S LICENSE. 

SHIFT TIMES ARE APPROXIMATELY 10PM-2AM. FRIDAYS AND MONDAYS OFF. 

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

• Assists passengers with their baggage pick-up. 
• Assists passengers to resolve issues with their delayed, lost, or damaged items. 
• Utilizes computer software to track and catalog luggage. 
• Handles customer interaction with class in an efficient, effective, and professional manner. 
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!