Project Manager - Commercial

Position: Project Manager - Commercial

Reports to: Sr. Program Manager – Commercial

Compensation*: Competitive starting salary: $70,200 - $87,000 commensurate with skills and experience, Full Pay Range: $70,200 – 103,800

Employment Classification: Exempt, Full-Time

Anticipated Start Date: Q1 2026

Office Location: Portland Metro Area, Oregon, USA

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Project Manager - Commercial would be expected to report to the office on a quarterly basis, at minimum.

What We’re Looking For:

The Project Manager – Commercial is responsible for coordinating and supporting the day-to-day delivery of the Energy Trust of Oregon small business offerings. This position will manage external contractors with the support of the Commercial and Industrial/Agriculture Program Managers. The Project Manager – Commercial ensures consistency across internal and external teams and spearheads initiatives to streamline and enhance program design and delivery by identifying process gaps, recommending improvements, and supporting implementation to improve efficiency, customer experience, and delivery quality while remaining aligned with established program strategy and requirements. This role involves cross-sector collaboration, working closely with key stakeholders from other departments to align shared goals. 

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings. 

What You’ll Do:

• Coordinate with Program Managers to manage components of offers designed to engage small business customers. Track and report on annual goals and deliverables for the small business offerings, ensuring intent of offerings are met and customer service standards are applied. 

• Oversee work of program implementation contractors in support of program initiatives and approved projects, exercising delegated authority. 

• Facilitate collaboration across teams and offers to support transparent communication, positive working relationships, and consistent customer experience. 

• Work with Program Managers to identify and oversee proactive quality management strategies to ensure that program policies and technical standards are up-to-date and relevant to the marketplace. 

• Coordinate program enhancement initiatives, applying best practices for project management and quality assurance, bringing in other resources from around the organization as needed to ensure efforts meet internal and external financial, audit, equity, evaluation, and public communication requirements. 

• Contribute to program strategy development as directed by Program Managers. 

• Support program design efforts and Requests for Proposal as needed.  

• Support trade ally contractor relationships with Energy Trust and program implementers. 

• Coordinate with internal teams and implementation contractors to ensure timely resolution of customer and trade ally complaints. 

• Work with operations teams to ensure appropriate tracking of small business participation and use data to improve program design. Coordinate with marketing staff and ensure program materials and website content are kept up to date. 

• Coordinate with internal and external outreach staff to maintai