Byram Healthcare - Senior Pharmacy Director

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

Purpose and Scope:

The Pharmacy Senior Director is responsible for providing strategic leadership, direction, and oversight of all our pharmacy locations. This role encompasses a wide range of responsibilities, including regulatory compliance, quality assurance, staff management, financial performance, and the implementation of best practices to ensure the highest level of patient care and operational efficiency.

Principal Duties and Responsibilities:

• Strategic leader with broad-based knowledge of the business who provides direct oversight and management of the daily activities of the department.  This includes assessing methodology of business and workflow within operations, facilitating meetings with management to assess department status, and developing plans for both immediate and future improvements and growth.
• Manages data information and prepares statistical reports, noting trends and issues, quality and operations performance indicators including but not limited to: Quality Indicators and company KPI’s by providing analysis and recommendations to the management team regarding the appropriate actions and responses.
• Prepares high level analysis, summaries and recommendations.
• Provides strategic direction to operations to operational efficiency as well as patient outcomes and excellent service. Develops strategic plans to ensure successful implementation of action plans and objectives where analysis of situations or data requires in-depth knowledge of the company, competitive environment, technology and economic or social implications of organizational activities.
• Provides strategic operational alignment for transformational activities that drive initiatives.  This includes but is not limited to building scalability of teams and understanding process analysis to increase effectiveness in operational workflow.
• Identifies, recommends, and implements process improvements and efficiencies as appropriate.
• Participates in the QA committee process to develop best practices to support accreditations and contractual obligations.
• Works with leadership to develop strategies and goals related to Pharmacy Operations
• Provides strategic leadership of overall objectives through the application of thoughtful techniques in the communication of the company’s mission and core values as a means to effect positive change and/or create organizational structure within the assigned business unit(s)
• Oversees focused operations and sets the vision and direction through resource allocation decisions for a critical large-scale initiative.
• Requires in depth interaction with all levels of the organization to manage the business.  Regular interaction with executives and/or major customers within and across other divisions inclusive of legal and compliance.  Has strong interaction with SVPs, Presidents and possibly with the CEO.
• Directs and oversees the broad activities of the business unit(s) through the interpretation, application and implementation of company-wide policies and procedures relevant to the assigned functional area(s).
• Drives pharmacy operation team engagement through core values. Partners with business leaders to drive operational excellence and employee excellence.  Provides the strategic direction for achieving high customer service standards coupled with the complexity of patient care.
• Collaborates with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization.
• Ensures that budgets and schedules are within company requirements with significant organizational responsibility for the overall control of planning, staffing, budgeting, expense priority management, and the recommendation and implementation of current practices.
• Provides leadership, guidance and coaching to all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee relations issues.
• Serves as a representative of the organization to external customers.  Regularly interact