Data Strategy & Business Operations Associate

The Chief Administrative Office (CAO) Chief Data & Analytics Office (CDAO) is responsible for the overall data strategy, analytics, reporting, and governance across the firm's CAO functions. This function supports groups such as Global Supplier Services, Global Security, Global Real Estate, Amenity Services, Document & Business Solutions, and CAO Strategic Initiatives. Our team’s mission is to help our organization manage its data assets and find the best solutions to surface insights from our data in an effort to drive business goals & initiatives, enhance analytics, and streamline reporting. In doing so, we look for improvements ranging from establishing quality data repositories to designing cutting edge analytic insights utilizing the latest data visualization and machine learning tools.

The Data Strategy team within the CAO CDAO is responsible for developing and executing the CAO CDAO group’s overall strategy, balancing the team's book of work in alignment with CAO business groups, communicating team achievements, and managing special projects. It is a multifaceted group that utilizes a variety of skillsets to support execution of the CAO CDAO.

We are seeking a Data Strategy & Business Operations Associate to support the team's ever-expanding book of work. The ideal candidate will have strong communication and presentation skills and be comfortable handling multiple projects. Reporting to the CAO CDAO Data Strategy VP, they will communicate achievements across multiple data solution developer groups, develop high-quality reports and communications, and execute special projects along with a variety of other Data Strategy activities. They will work closely with the CAO Director of Analytics and CAO business leaders to align priorities across the CAO CDAO and CAO business groups, facilitate project scoping and communications, and play an active contributor role on projects while managing other projects.

 

Job Responsibilities:

• Manage projects, ensuring stakeholder engagement, status updates, and issue escalation
• Partner with senior stakeholders and CAO CDAO leadership team to support the delivery of priority CAO initiatives and objectives
• Deliver executive-level PowerPoint presentations that are clear, direct, and visually pleasing, in support of both high-priority strategic initiatives and general updates
• Run communications for senior leaders across the firm, adequately communicating the teams strategy, achievements, and project outcomes
• Work with business stakeholders, Data Strategy, and CAO CDAO leads to understand and translate key business needs into a clear, actionable project demand and track overall book of work and achievements for the team
• Coordinate and participate in forums between key stakeholders to discuss development, socialization, and implementation of issues
• Communicate and coordinate effectively with the lines of business and corporate functions areas (e.g. External Reporting, Operations, Technology and Lines of Business)
• Enhance the above with a focus on continuous improvement
• Execution of the above processes with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables / calendars 

 

Required Qualifications, Capabilities, and Skills:

• 4+ years of relevant industry knowledge, ideally coupled with consulting, corporate strategy, or financial and business management experience
• Excellent written and verbal communication skills with ability to prepare executive-level presentations from limited or highly-detailed information
• Advanced Microsoft Office skills (Excel and PowerPoint in particular) required
• Advanced organizational, multitasking, and prioritization skills with an ability to work independently
• Intermediate to advanced analytical and problem solving skills with an ability to derive meaningful insights and actions from data
• General understanding of data systems, data structures, and Business Intelligence a plus
• Experience coordinating projects or processes across multiple teams/constituents
• Interpersonal and relationship-building skills – with an ability to influence
• Must be comfortable speaking to Senior Management and presenting ideas
• Ability to run meetings across diverse functions, locations, and businesses
• High Emotional Intelligence
• Bachelor’s degree required

 

Preferred Qualifications, Capabilities, and Skills

• MBA a plus
• Consulting background a plus
• Experience within Product Management, Corporate Strategy, or Business Analyst role in the past preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to mill