About the role
<p>Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀</p><p style="min-height: 1.7em;"></p><p>Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!</p><h4></h4><p><strong>Take ownership</strong></p><p>Your mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will: </p><ol><li><p>Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.</p></li><li><p>Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.</p></li><li><p>Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.</p></li></ol>