Customer Service Representative

Location:

10330 Gulf Frwy, Houston, Texas 77034 United States of America

PLEASE READ ENTIRE DESCRIPTION BELOW BEFORE APPLYING SO THAT YOU ARE AWARE OF WHAT THE JOB INVOLVES.

LIFE EVENTS HAPPEN TO EVERYONE, BUT IF YOU ARE SOMEONE WHOM EXPERIENCES A HIGHER THAN AVERAGE NUMBER OF MISSED WORK DAYS EACH MONTH (2 OR MORE), THIS JOB IS NOT FOR YOU.

U-Haul is looking for honest, outgoing persons with a positive, upbeat attitude, able to follow directions AT ALL TIMES, work with a TEAM and INDEPENDENTLY. And work well under pressure. GREAT customer service skills are mandatory.

RESPONSIBILITIES to include but not limited to:

*The day-to-day organizational needs of the Store, including: store cleanliness and re-stocking, customer service, merchandising, imparting product knowledge of merchandise, as well as Store services

* Respond to all customer inquiries

* Assist in the development and implementation of retail strategies and action plans to achieve the store's sales.

* Maintain an efficient and organized Store / office filing and in-store communication system.

* Perform related duties as directed by Store Management

* Installation of trailer hitches and vehicle wiring on cars/trucks

* Daily Cleaning of trucks and trailers, inside and out

* Frequent Fork-lift usage, loading and unloading U-Boxes from 18 wheeler vehicles (training provided)

* A VALID DRIVERS LICENSE IS REQUIRED!

* Must be 18 or older to apply

* Must be a STRONG self starter and able to work independently

* Must be flexible in work hours, including WEEKENDS and HOLIDAYS, also must be dependable

* Minor computer skills are a plus

* Must have reliable transportation to and from work

* Store is located at 10330 Gulf Freeway, 77034

* Must be able to follow directions of a superior at all times

* Must be able to work holidays/weekends and/or evenings (except Christmas) U-Haul is open 364 days a year

* We are currently hiring for all shifts, Mornings (STORE OPENERS) are 6:30 AM until 1:00 PM, EVENING SHIFTS (STORE CLOSERS) are 1pm until 7pm, 8pm on Fridays, & WEEKENDS (Fri-Sun) (Sunday 8:30AM until 5:30PM)

* Must be able to work on your feet for an extended period of time

* Must be able to lift at least 50 lbs., potentially multiple times per day to hook up and un-hook trailers of all types

*Must be able to climb in and out of multiple trucks and trailers for cleaning throughout the day

* MANDATORY:  Must attend and pass a state licensed propane class. We pump a lot of propane on a daily basis. The class and training are all paid for by U-Haul.

* This is a JOB, with room for advancement!

* Reliable transportation is a plus, as 1 day of training takes place on the North side of Houston.

*HIRING NOW! APPLY TODAY, BE INTERVIEWED TOMORROW!

To apply, go to www.uhaul.com and scroll to the bottom and click on career opportunities. Type in zip code 77034 and choose the Edgebrook location.

If you have any problems applying, feel free to E-mail me.

There are currently 3 Customer Service Representative positions open (Part-Time at 25-30 hours/week)

**********WE WORK OUTSIDE OFTEN, EVERYDAY AND IN ALL WEATHER AND WE WORK VERY HARD AT TIMES, AND WE GET DIRTY! IF ANY THIS IS A POTENTIAL PROBLEM FOR YOU, PLEASE DO NOT APPLY***********

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside