Sr. Global Logistics Specialist (Remote)

Big companies don’t make great bikes. Great people do.

Our culture is as fun and lively as the brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. The PonBike Operations team has Distribution Centers located throughout North America including Illinois, California, and Georgia. Now's the time to join the ride! 

A continued commitment to and investment in our people, products, and consumers is the foundation we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!

We are connected by four core values that serve as the basis for a strong future.

1. Passion to Perform: We share a passion to perform. We focus on real results. We finish what we start, and we go that extra mile. We don’t give up.
2. Trust to Act: We’re trusted to do a good job, and we deliver it. We use that freedom to apply our talents and qualities for the best results.
3. Care & Act Responsibly: We’re responsible for all our actions, and we consider the consequences for our stakeholders and the environment. We’re honest, open, and direct.
4. Make it Fun: Enjoying your job is a serious business! We’re open, informal, and cheerful. We allow everyone to be who they are.

Join our PonBike Logistics & Transportation team as a Sr. Global Logistics Specialist!
Our logistics team manages thousands of shipments across the PonBike North America portfolio—from bikes and e‑bikes to parts and accessories. In this role, you will take the lead in coordinating the planning, organization, and communication needed between global Supply Chain partners to ensure vendor shipments move efficiently and arrive on time. You’ll play a key role in driving visibility, consistency, and excellence across our global logistics operations.

 

Below you will find the main responsibilities of the role:

Overall:

· Monitors and manages exceptions interacting with carriers, 3PLs, and internal business partners, as necessary.

· Escalates exceptions that cannot be resolved.

· Maintain accurate data in logistics provider's and internal shipping system

· Approve & Reject Freight & Detention invoices in 3rd party auditing system.

· Perform to and within the guard rails of SOPs & work instructions.

Freight Management & Coordination:

· Help manage aspects of international express, air freight, ocean “Less than Container Load”, and ocean “Full Container Load” shipments.

· Assist Pon Bike divisions with logistical planning to ensure best decisions are made from a costing and service perspective (ocean vs. air etc).

· Authorize and approve importation expenses from forwarding partners on shipments that don’t go through freight payment provider.

· Tracks shipments from origin to destination port. Mitigates delays if possible, finds root cause and informs internal stakeholders. Update ERP system to ensure most accurate data.

· Resolve OS&D matters brought to the team’s attention by DC.

· Resolve all EDI shipping discrepancies, errors, reviews, and corrections within the metric requirements.

· Educate fulfillment centers to ensure confidential demurrage and per diem parameters are understood.

· Drive actions to minimize detention and demurrage (D&D), report cost and root cause of all incurred D&D.

· Work with DC teams to maintain the appropriate number of loaded and empty containers on the DC yard.

Process/Data Management

· Audit factories on use of container inspection form monthly.

· Hold drayage providers to Service Level Agreements for pick-up and delivery.

· Assist DC coordinators with invoice coding for drayage transactions such as pre-pulls, storage, and bobtails.

· Actively participate in process improvement activities.

· Monitor import process and intransit milestones to ensure shipments are meeting deadlines.

· Follow and comply with Foreign Trade Zone and CTPAT compliance processes.

Dangerous Goods:

· Process fully regulated shipments as needed by the DCs (FedEx, DHL, other modes)

· Evaluate the use of exemptions for shipments via air/ocean

· Offer back up support in the case of a DG champion being unavailable (e.g. creating DGDs or general guidance)

· Help with DG audit process of inbound shipment to the DCs and report findings to manager. 

Direct Import (DI) & International Coordination:

· Secure confirmed factory ship dates for all new orders and relay to Sale