US Workplace Experience Lead

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

You will be an ambassador of Canva’s values and embody Workplace Experience's mission: to 'Build a workplace that cultivates Canva's culture and inspires us all to do the best work of our lives'. You'll be responsible for leading Workplace Experience in the Austin Campus and USA Hubs and setting up the related facilities and Workplace Experience programming. The role spans Real Estate, Facilities and Construction, Office Operations, Hospitality, Workplace Experience, Events, and a touch of Sustainability. So many of the touch points that bring our culture to life are the responsibility of Vibe and in turn, you will be a significant influence and ambassador of Canva’s culture.

At the moment, this role is focused on:

• Delivering a new flagship campus in San Francisco that will drive engagement and mark our strong market position.
• Establishing a cultural and campus strategy for the US in partnership with local leadership and drive programming and initiatives identified in that strategy to increase engagement, campus attendance, and broader cultural outcomes across the region.
• Establishing world-class Workplace Experience programming and streamlining operations for Austin, San Francisco, and Los Angeles
• Expanding on existing and developing new cultural programs and policies that can provide the biggest impact on our employees and guests through hospitality, events, and employee engagement.
• Creating, managing, and facilitating inspiring events and social activations at our Austin Campus and San Francisco, San Jose, and LA Hubs i.e USA social calendar, comms, and event programming
• Ensuring campus and hub interiors and design of spaces are recognizably Canva and uniquely local.
• Regularly assess workplace readiness and operations ensuring that Canva standards are maintained while incorporating appropriate aspects of local culture

You're probably a match if

• Want to be an ambassador for Canva’s culture in bringing good vibes to the Canva team and evangelizing Canva Vibe.
• You are able to pivot quickly and be flexible to change
• You are highly equipped with verbal and written communication
• You demonstrate versatility in setting priorities, planning and organizing tasks
• You have strong attention to detail and ability to follow through with incoming tasks and jobs
• You are a problem solver, willing to look at processes from outside the box and constantly looking for ways to innovate and streamline processes as we scale.
• You have a hospitality and customer service mindset - with a desire to host, build relationships, create beautiful environments and experiences for your guests.
• You are commercially minded and able to see and articulate the value in long-term investment
• You have the ability to manage senior stakeholders and their needs, advocating for the Vibe team and their expertise.
• You are collaborative - This role involves working with numerous teams to provide support in different areas all across the offices and as such requires high levels of communication and the ability to work cohesively as a team.
• Prioritization comes naturally to you. You can see what needs to be done and weigh what is ultimately most important at that moment.

About the team

As part of the People team, the Workplace Experience team’s mission is to 'Build an environment that cultivates Canva's culture and inspires us all to do the best work of our lives'. This includes everything from planning future spaces, keeping our existing space functioning efficiently, producing engaging activations and events, to preparing healthy meals. The team plays a key role in creating and maintaining the type of workplace that we all love, where every single person has opportunities to grow and develop their skills and is able to do their best work and make an impact, every day. 

This role leads our US Workplace Experience team, and is a part of the global Leadership team.