Field Service Mechanic / Hose Installation Technician

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: ·         People – We foster an environment of mutual trust and respect.


·         Integrity – We conduct ourselves with fairness and integrity.


·         Real – We are authentic and transparent with stakeholders.


·         Teamwork – We believe collaboration and teamwork drives great results.


·         Excellence – We strive for excellence and provide the best service to our customers.


·         Kaizen – We continuously improve in every way.


PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating! 


Who We’re Looking For
PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. 


We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:


·         Are natural problem solvers


·         Are mechanically inclined


·         Enjoy working with their hands


·         Show passion and perseverance through their work


Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided complete training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides support through a 24/7 hotline for Technicians to ask technical questions.


 


 


Job Description
Responsibilities
·      Adhere to all industry and PIRTEK safety standards


·      Carry out service calls & sales visits in your local area


·      Identify faulty hoses and/ or hose assemblies to service the customers’ needs


·      Remove worn or broken hoses before fabricating and installing the new replacement


·      Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
·      Input service details into the online database to create accurate invoices 


·      Develop relationships with new and existing customers


·      Maintain mobile service unit, tools, and equipment


·      Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits


·      Participate in the rotating On-Call schedule (with increased incentive pay)


·      Perform other related duties as assigned


Work Environment
You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.


·      Territory-based service areas


·      Service locations may differ in terrain, noise level, temperature, common amenities available, etc. 


·      Oil, grease, lubricant, and other “messy” substances are frequently used


·      You may be required to travel for training initiatives, at no cost to you


Skills & Abilities Needed 
·      Sit, stand, kneel, bend, and/or stoop from moderate to extended periods


·      Safely use ladders, step-ups, stairs, etc. 


·      Mechanically inclined – consistent use of hand tools & specialized equipment is required 


·      Good communication skills (verbal and written)


·      Ability to navigate through customer objections to identify needs and execute sales


·      Self-motivated & positive attitude through difficult jobs


·      Able to work individually and as a team


·      Lift up to 50 pounds 


·      Can safely & lawfully drive a large work van

<