Senior Technical Program Manager – Desktop Software Initiatives

Location: Remote USA. This role can be performed anywhere from the United States.

The Role

GoPro is looking for an experienced, talented and passionate candidate for the hands-on role of Senior Technical Program Manager to join the GoPro software team. This position is responsible for working directly with a combination of local and remote software engineering teams driving definition, execution, and delivery of multiple desktop software initiatives that extend the value of GoPro beyond cameras. This role works closely with other Program Managers across international locations Software Engineering, Product, UX, Development, QA, Analytics, Marketing, Legal and Finance, to refine, define, and employ best-of-class software development processes, while guiding the teams to achieve their highest potential.  

 

What You’ll Do 

• Provide management in planning, driving and delivering the overall product development efforts of the Desktop Software Initiative team
• Manage risk by proactively driving Core Teams, managers, tech managers, and other cross-functional managers to identify and unblock issues, track and resolve cross-team dependencies 
• Partner with team managers to ensure that handoffs between teams are never dropped, and are transferred with clear responsibilities, ownership, and delivery expectations
• Maintain knowledge of all team member’s work responsibilities, ensure the team is on track and support and escalate as needed to mitigate issues
• Act as the development safety-net for cross-functional teams: identifying and owning all new problems, issues and roadblocks across teams as they arise, and working each issue appropriately until the proper owner is identified
• Drive effective and efficient communication between teams both internally and with company stakeholders using a variety of tools and channels
• Deliver continuous, informed and transparent status updates organization-wide to ensure all stakeholders, including executive and management teams, are aware of ongoing projects and their status
• Coordinate release planning across the Product Management, UX, Development, QA, Analytics, Marketing, and Customer Support teams to create schedules and project plans that will deliver high-quality products with high confidence in delivery dates
• Collaborate with other Program Managers to research, advise, define, create, and successfully roll out new and updated processes to best fit our teams and business needs

 

Skills We’re Excited About

• BS/BA degree with 8+ years working in program/project management and/or software development with a successful track record leading the planning, execution and delivery of new, consumer-facing software products/features to market
• Track record for being hands-on and detail-oriented with a demonstrated ability to bootstrap new initiatives with minimal guidance, self-motivate and follow-through on projects
• Strong experience in all aspects of software product development lifecycles and processes, spanning traditional waterfall methods and modern agile practices, with a specific focus on running Scrum Teams
• Track record in building relationships, communicating business strategy, and operating in the context of the big picture
• Expertise in partnering with users, first and second-party technical teams, and senior/executive stakeholders to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization
• Excellent English written, verbal and presentation skills, with ability to communicate complex ideas in easy-to-digest ways, bridge gaps and build understanding with both technical and non-technical individuals
• Experience using resource/project management tools in a work environment, such as Jira, Confluence (wiki), Google Sheets/Excel, Smartsheet, etc.

 

Bonus Points For:

• Management experience in coordinating efforts across multiple locations and timezones
• Experience with desktop and/or mobile app store release processes
• Experience with web service APIs

 

Why Work With Us?

Create your own destiny. GoPro enables you and trusts you to get your own job done, because we believe that autonomy in role brings out the best in our employees.

Live your best life. We’ve adopted remote and flexible work arrangements to support work at GoPro alongside our commitment to supporting employee wellbeing, belonging and connection with one another.

Work with leading edge technologies. We encourage employees to cultivate and use the latest and greatest technology, to provide the best solutions to serve our customers. We celebrate creative solutions that bring innovati