About the role
Location: Mt Carmel, Utah.
Zion Mountain Ranch is an elevated sanctuary just 3 miles from the East Entrance of Zion National Park, set on a roaming bison preserve. Guests can choose from thoughtfully crafted cabins and bespoke lodges and enjoy on‑site experiences including guided horseback riding, bison feedings, and Cordwood, a field‑to‑fork restaurant featuring ingredients from the ranch’s organic gardens.
Dedicated to land preservation and meaningful, nature‑based travel, Zion Mountain Ranch blends purposeful hospitality with a deep respect for the land and the spirit of the American West. Team members play a vital role in creating experiences that strengthen guests’ connection to this landscape and its enduring story.
Job Summary:
As a Retail Associate, you will provide exceptional guest service in our retail shop, helping visitors find the perfect souvenirs and outdoor essentials to enhance their experience at Zion Mountain Ranch. You will be responsible for maintaining an organized and well-stocked retail environment, processing transactions accurately, and sharing your knowledge of the park and its offerings with guests. Your friendly, welcoming demeanor will contribute to an unforgettable guest experience. (Seasonal working dates: Date of Hire through November 1st)
Essential Duties and Responsibilities:
Greet guests as they enter the store, offering assistance and answering any questions they may have about products or the park.
Assist guests in selecting merchandise, such as apparel, gifts, souvenirs, and outdoor gear, ensuring they have a positive shopping experience.
Operate the point-of-sale system (POS) to process purchases, returns, and exchanges efficiently and accurately.
Maintain the cleanliness and organization of the store, including restocking shelves, folding and arranging merchandise, and keeping displays neat and appealing.
Handle cash, credit card, and gift card transactions responsibly, ensuring proper procedures are followed.
Share information about Zion Mountain Ranch and the products available in the store, helping guests choose items that enhance their visit.
Participate in regular inventory counts and assist in monitoring stock levels to ensure timely reordering of merchandise.
Stay informed about current promotions, sales, and events, and communicate these to guests to maximize their shopping experience.
Assist with opening and closing duties, such as counting the cash drawer, locking up the store, and preparing the store for the next business day.
Other Duties as Assigned:
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
Work Location:
Due to the in-person nature of the hospitality business, RV space with hook ups are available at no cost for employees and limited employee housing at no cost is available on-site and commuting from the local vicinity is also acceptable.
Due to the nature of
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