Scheduling Coordinator for Senior Home Care

Responsive recruiter Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Wellness resources

Touching Hearts at Home of Southwest Boston is looking for a highly organized and empathetic Scheduling Coordinator to play a vital role in ensuring our senior clients receive the highest quality of one-on-one care. In this dynamic position, you will expertly manage our caregiver schedules and coordinate client services. Candidates should have previous experience as a Home Health Aide, Certified Nursing Assistant, or Senior Caregiver, as this firsthand understanding of caregiving enriches our team.

Your Impact as a Scheduling Coordinator:

• Masterful Scheduling: You will be responsible for creating and maintaining accurate and efficient schedules for our caregivers using specialized scheduling software. This includes assigning shifts, logging detailed notes, and ensuring all parties (clients, caregivers, and office staff) have the information they need.
• Seamless Communication: You will serve as a key point of contact, communicating effectively and professionally through various channels to ensure smooth coordination of care.
• Problem-Solving Pro: You will proactively address and resolve scheduling conflicts and challenges in a timely and resourceful manner, always prioritizing client needs and caregiver availability.
• Relationship Builder: You will foster positive and collaborative working relationships with our dedicated caregivers and valued clients.
• Team Support: You will contribute to the overall success of our business by undertaking other administrative tasks as needed. This may include providing direct caregiving services on occasion, and facilitating introductions between caregivers and clients.

What You Bring to the Team:

• A strong alignment with our core values: Compassion, Communication, Consideration, and Commitment.
• Demonstrable experience working with scheduling software – your proficiency will ensure efficient operations.
• A genuine passion for enhancing the lives of older adults, supported by your personal or professional journey in senior care.
• Solid working knowledge of the Microsoft Office Suite (Word, Excel, Outlook).
• The ability to work full-time in a professional office environment, Monday through Friday, from 8:00 am to 4:30 pm.
• Physical capability to lift, push, or pull up to 25 pounds.
• A valid Driver’s License and consistent access to a reliable and insured personal vehicle.
• Excellent English language proficiency, both written and verbal, enabling clear and effective communication.

We Invest in Our Team:

• Your Well-being Matters: Enjoy access to FREE Telehealth services.
• Time to Recharge: Benefit from Paid Time Off.
• Financial Flexibility: Access your earnings quickly with Same Day Pay via Tapcheck (restrictions apply).
• Rewards & Recognition: Performance Bonuses & Incentives, Referral Bonus
• On-the-Job Training, 24-hr support team

Compensation: $24.00 - $25.00 per hour

Touching Hearts®️ at Home is a premier in-home companion care resource. We bring vital caregiving and companionship that make it possible for older adults and those living with disabilities to live at home. 
We are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Our service empowers our clients to age, recover and live with dignity and independence in the comfort of home.

 Thank you for considering a position with Touching Hearts®️ at Home.

Each Touching Hearts at Home franchise is independently owned and operated. Your application will go directly to the management of the franchisee where all hiring decisions will be made. 
All inquiries specific to employment at this franchisee should be made directly to the franchise location, and not to Touching Hearts at Home Corporate office.