Sr. Technical Program Manager, Touring & Connections

About the team

Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solve complex engineering problems and build products that transform the real estate industry!

On the Touring and Connections team, you’ll help our customers find their next home by connecting them with an excellent local agent. Our customers have a variety of needs and are at different stages in the home buying journey. Our agents also have different areas of expertise. We need your help to match our customers with the best agents, by weighing proximity, agent availability, customer needs, and much more to find the best fit.

About the role

As a Senior Technical Program Manager, you will act as both the glue and the grease between our Product Management and Engineering teams. You will manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:

• Support multiple engineering teams that drive full stack development of tools, systems, and applications.
• Collaborate across team and organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and Partnerships.
• Develop detailed technical project plans and drive the execution until completion.
• Propose and deliver high-leverage initiatives to improve quality or speed of delivery across engineering teams in your area
• Maintain and report on project status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects
• Use your deep understanding of your space to assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule
• Engage leadership effectively when needed and find a path forward in difficult situations

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $140,900.00 - $225,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Successful candidates typically:

• Enjoy variety and breadth in the problems they work on and the people they work with
• Like to enable and facilitate others
• Have excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical problems and prioritize tasks
   

Qualifications:

• 5+ years of experience in a software program management type role
• Familiarity with current web development technologies, distributed architecture, and agile development methodology. Mobile experience is a plus.
• Bachelor’s Degree in Computer Science or equivalent experience

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and