Program Manager JLR Wholesale Parts Strategy/Field Consulting - Nationwide/Remote

 

Title: Program Manager JLR Wholesale Parts Strategy/Field Consulting

Location: Nationwide/Remote, US

Job Type: Full-time with Benefits  

  

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

 

Main purpose of the role

This role is for an experienced Wholesale Parts Program Manager within the automotive OEM parts sector for Jaguar Land Rover North America and Canada. The Trade Program Manager will be wholly responsible for increasing JLR parts sales in the market, with a focus on enhancing our current client partnership and increasing overall incremental sales revenue and profitability. Monthly travel to JLR NA corporate headquarters is required.

 

Candidate Responsibilities

• Increase national OEM parts sales share within the independent aftermarket repair marketplace.
• Implementation and execution of brands strategy: pricing, parts portfolio, distribution, sales & marketing.
• Work across the JLR and MSX organizations to create best in class program
• Create strong & succinct business plans and deliver back to the client.
• Seek out and develop new JLR parts sales channels.
• Full responsibility for JLR parts sales business steering.
• Sales team steering: personnel, recruitment, management, and motivation, including setting objectives and reviewing performance.
• Review sales data and figures and hold monthly program review meetings.
• Analyze the landscape and cluster the market into customer groups and sales channels.
• Identify JLR sales opportunities in the independent collision, mechanical & service & wear sectors.
• Identify and manage a key suite of KPIs to drive sales.
• Convert JLR sales opportunities by defining and delegating adequate measures.

 

Candidate Specification (essential)

• Expert knowledge of OES / OEM landscape.
• A dynamic Manager from a manufacturer, Dealer Senior Manager or Aftermarket distributor background.
• Ability to increase JLR market share against OES competition.
• Demonstratable success of managing field sales teams & high-profile stakeholders.
• Proven track record in sales and target achievement.
• Ability to broker deals at senior stakeholder level.
• A full understanding of vehicle manufacturer trade sales operations at NSC level.
• Can demonstrate a combination of diplomacy and forcefulness to overcome hurdles.
• Highly organized and efficient work methodology, able to work under pressure in competitive environment.
• Excellent presentation skills, able to communicate content and ideas simply and succinctly.
• Ability to travel within designated territory.

 

Competencies and Skills required