Executive Account Manager

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

The Executive Account Manager will play a pivotal role in managing relationships with Private Equity groups and their portfolio companies in the home services industry. This role is responsible for developing and executing strategic account plans, ensuring client satisfaction, and driving revenue growth. The Executive Account Manager will work closely with clients to understand their business goals and objectives, providing tailored digital marketing solutions to meet their needs. This role contributes significantly to the team’s, department’s, and company’s overall success by building strong client relationships and delivering exceptional results.

What Your Success Will Look Like

• Client Relationship Management: Build and maintain strong, long-lasting relationships with Private Equity groups, CEOs, Board of Directors, and their portfolio companies.
• Strategic Planning: Develop and implement strategic account plans that align with client business objectives and drive growth.
• Digital Marketing Expertise: Provide expert guidance on digital marketing strategies, including SEO, SEM, social media, and other online marketing channels.
• Performance Analysis: Monitor and analyze account performance metrics, preparing regular reports and presentations for clients.
• Cross-functional Collaboration: Work closely with internal teams, including marketing, sales, and product development, to deliver comprehensive solutions to clients.
• Presentation and Communication: Deliver compelling presentations and communicate effectively with senior-level executives and stakeholders.
• Travel: Travel as needed to meet with clients, partnership QBRs, team gatherings, and industry events. The frequency of travel may vary depending on business priorities and timing.

Who You Are And What You Bring

• Education
  • Bachelor’s degree in Marketing, Business, or a related field, or equivalent practical experience.

• Experience 
  • 5+ years of account management experience in the digital marketing or martech industry.
  • 3+ years working directly with Private Equity clients. 
  • Business Acumen: Strong understanding of business principles and practices, with experience in dealing with Private Equity groups preferred.
  • Digital Marketing Knowledge: In-depth knowledge of digital marketing strategies and tools.

• Skills
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively. The ideal candidate will be comfortable communicating with Private Equity C-suite executives and board members, demonstrating the ability to build strong relationships and effectively convey strategic insights and recommendations.
  • Analytical Skills: Strong analytical and problem-solving abilities, with the ability to interpret data and make informed decisions.
  • Interpersonal Skills: Strong interpersonal skills, with the ability to build rapport and establish trust with clients.

Our Scorpion Values

• Winning Mindset: When our clients win, we win.
• Genuine Care: We only succeed when we are truly invested in our clients and each other.
• Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
• Constant Improvement: We believe there is always a better way. We learn, we ask “What if?”, we build, and then do it again.
• Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

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