Workplace Experience Manager, Site Lead
Electronic ArtsAbout the role
General Information
Description & Requirements
Workplace Experience Manager, Site Lead
Los Angels-Del Ray – Onsite
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. We create a place where creativity excels, we invite new perspectives, and we make ideas matter. A team where everyone makes play happen.
Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.
WE are strategic partners to the business, helping translate organizational needs into workplace solutions that scale globally and work locally.
About the Role
The Workplace Experience Manager reporting to the region Director is responsible for shaping an exceptional workplace environment that fuels creativity, collaboration, and community within the studio. This role leads the strategy and delivery of the workplace experience, ensuring the environment, services, and programs support the evolving needs of EA teams.
As the on-site leader for Workplace Experience, you will oversee the full workplace ecosystem—space, services, programs, and partnerships—to create a workplace where employees feel connected, inspired, and empowered to do their best work.
Working closely with studio leadership and cross-functional partners, you will translate business needs into workplace strategies that strengthen culture, enhance engagement, and support the creation of world-class games.
Main Responsibilities
Site Operations & Service Delivery
- Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
- Implement new and improved standards or processes to support an evolving culture and environment.
- Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
- Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
- Maintain site standards for safety, compliance, and employee experience.
Team Leadership
- Provide operational leadership to the site WE team and meet a high level of service excellence standards.
- Promote a culture of collaboration, ownership, and customer-centric service delivery.
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