Store Manager - Smith Haven Mall (Lake Grove, NY)
BestsellerAbout the role
Role: Store Manager
Location: Smith Haven Mall | Lake Grove, NY
Salary: Starting at $60,000.00 + Bonus
Reports to: District Manager
Why Join JACK & JONES?
At JACK & JONES, we believe great retail starts with great leadership.
As a Store Manager, you’ll take ownership of a high-volume store, leading your team to deliver strong results while creating an environment where people feel motivated, supported, and inspired.
You’ll be part of a brand that combines denim heritage with a fast-paced, trend-driven mindset, backed by the scale and opportunities of a global fashion group. Here, you don’t just manage a store—you build a business, develop talent, and shape the customer experience every day.
WHAT WE OFFER:
- Competitive salary + performance-based bonus
- Comprehensive benefits package (medical, dental, vision)
- Generous paid time off + personal days
- Employee discount across BESTSELLER brands
- Opportunity to grow within a renowned global company expanding in the US market
- Play a key role in building and scaling JACK & JONES in a high-growth environment
- Exposure to high-volume retail operations with full ownership at store level
- Opportunities to lead new store openings, projects, and cross-functional initiatives
- Access to ongoing leadership development and international career opportunities
Lead the Business. Build the Team. Drive Results.
We’re looking for a strong retail leader to take full ownership of our Smith Haven location—someone who thrives in a fast-paced environment and knows how to turn strategy into results.
WHAT YOU’LL BE RESPONSIBLE FOR:
As Store Manager, you are the leader and commercial driver of your store, with full accountability for performance, people, and operations.
Leadership & Team Development
- Lead, coach, and develop a team of 7–15 colleagues, building a strong and engaged store culture
- Conduct regular performance conversations, feedback, and development planning
- Set clear expectations and drive accountability across the team
- Ensure company policies, procedures, and values are consistently followed
Commercial Performance & Sales
- Own and drive key KPIs including sales, conversion, ATV, UPT, and profitability
- Analyze performance and implement action plans to improve results
- Ensure delivery of exceptional customer service and strong selling behaviors
- Maintain high standards in visual merchandising and product presentation
Operations & Store Management
- Oversee all day-to-day store operations, including scheduling, inventory, and stock flow
- Ensure efficient execution of store opening/closing procedures and operational processes
- Maintain a clean, organized, and customer-ready store environment
- Manage store communication and ensure timely follow-up on business needs
Recruitment & Talent Development
- Lead end-to-end recruitment, including interviews and hiring decisions
- Deliver structured onboarding and training to new team members
- Build a strong internal talent pipeline and support team progression
Compliance, Loss Prevention & Safety
- Ensure compliance with all company policies, procedures, and operational standards
- Maintain strong loss prevention practices, including cash and inventory control
- Lead and uphold Health & Safety standards, ensuring a safe environment for team and customers
WHO YOU ARE:
- 2–5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment
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