Inside Sales France

Company Description

Instron is a global organization that designs, manufactures, sells and services materials testing applications and its leadership in the marketplace is continually expanding. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

Instron has been established in France for more than 50 years, which has enabled us to build lasting relationships of trust with our customers.

Job Description

This is a vital role within the Sales Team in France. The position requires a highly responsive and pro-active individual who will provide vital interface between our customers and sales engineers deployed in the field. You will assist with managing the long-term customer relationship by providing a single customer point of contact and liaising with the Sales Engineers and our Centers of Excellence based in the UK, USA and Italy.

RESPONSIBILITIES

• You will provide pre-sales support to the Sales engineers and manage the expectations of our customers and potential customers on the commercial level: needs analysis, preparation of quotes (including provision of lead-time for quotes) and public tenders.
• You will be trained within an operational inside sales team and will cover a wide geographical area. You will have a role in business development (focusing on our installed base) in order to achieve the team's accessory sales target and the more global team sales targets.
• Work closely with the marketing department and provide prospecting data to inform marketing actions, in line with our business strategy.
• Ensure all actions are documented in CRM and support the maintenance of accurate records on qualified leads, prospects, and sales campaigns in CRM.
• This position can be scalable depending on your commitment and abilities.

KEY COMPETENCIES (including skills and experience)

• Strong customer service focus
• Technical skills are required
• Excellent interpersonal, organizational skills and telephone skills
• Fluency (written and oral) in French and English
• Good attention to detail and accuracy
• Ability to apply rigor when executing processes
• Possess a “can do” attitude with the necessary tenacity to achieve results
• Ability to collaborate with all services to meet customer needs and resolve any issues
• Ability to thrive in a culture with shared objectives and goals
• Flexible with the ability to work calmly under pressure
• Prior experience of working on Public contracts is an advantage
• Proficiency in the use of Microsoft applications (Word, Excel, Outlook, databases etc.)

Qualifications

• Bac +2 to +4/5 in commerce, technical-commercial profile, international trade or solid professional experience in the commercial and technical field are required.

Additional Information

This is an opportunity to join a successful team where you can make a significant impact.  Enjoy a competitive compensation and benefits package.

Instron is an equal opportunities employer.