Studio Shift Lead - Buckhead

At Tend, we do dental differently.

Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized.

Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team.  

At Tend, we’re reimagining dentistry with a patient-first approach and an exceptional studio environment. As a Studio Shift Lead, you’ll play a vital role in ensuring the smooth operation of our studio, providing leadership and support to our team members, and creating a positive experience for our patients. This role is perfect for a proactive, organized, and collaborative individual ready to step into a leadership position.

Key Responsibilities

Operational Leadership

• Assign and oversee daily work activities, ensuring tasks are completed efficiently and to a high standard.

• Coordinate staff schedules for meals, breaks, and meetings to maintain smooth operations.

• Communicate shift schedules and any changes to team members effectively.

• Address staffing needs or adjustments promptly, ensuring Studio Leadership is informed of absences or scheduling conflicts and arranging replacements as necessary.

Team Support & Development

• Serve as a resource and point of contact for team members during shifts.

• Provide “in-the-moment” coaching to support training, workflow, and collaboration.

• Offer constructive feedback to Studio Leadership regarding attendance, skills, teamwork, and performance of team members.

• Assist with onboarding and training new hires as well as up-skilling current team members.

• Foster a positive and inclusive environment, managing and mitigating conflicts as they arise.

Communication & Reporting

• Deliver clear, concise shift reports to the Studio Leadership.

• Keep Studio Leadership informed of any operational issues or opportunities for improvement.

• Adhere to and enforce company policies and protocols to ensure the safety and well-being of patients and team members.

Qualifications

• Medical and or Dental experience.

• Prior leadership or supervisory experience, preferably in a fast-paced environment.

• Exceptional organizational and multitasking skills.

• Strong interpersonal skills with the ability to provide constructive feedback and resolve conflicts effectively.

• A collaborative mindset with a focus on teamwork and member satisfaction.

• Flexibility to adapt to changing priorities and studio needs.

• Commitment to maintaining a safe and welcoming studio environment.

The Tend Difference

The highest standard of care, anywhere. You’ll work with highly-esteemed clinical leadership and experience-obsessed colleagues to provide the best patient experience possible, with access to technology that’s head and shoulders above the average practice. You’ll have exciting opportunities to collaborate with talented team members to make visits extraordinary. Our hospitality-driven approach to care means that patients actually look forward to seeing you.    A top-tier clinical team who puts patients first. We value science over sales, and promote a culture of warmth and hospitality — our teams are recognized for going the extra mile for our patients. We trust our providers to put patient needs first, and never implement production quotas. We offer a warm, collaborative culture and are proud to be an inclusive, curious team driven by excellence.    Innovate Dentistry. Tend to Others. Grow Together. Tend has become beloved by patients and providers alike for combining beautiful work environments with cutting-edge clinical technology. Our providers are rewarded based on an innovative pay structure, as well as education programs that are training the next generation of industry leaders. And our top-notch total rewards packages include both best-in-class benefits and compensation. You’ll not only have the chance to be part of a thriving, industry-chang