Senior Representative, Transaction Processing-4

Job Description:

Senior Representative – Transaction Processing – Grade Level 2

Hiring for multiple shifts. Sunday - Friday

Operating hours 5:00-6:00am – 4:30pm/4x10 or 5x8 schedule

The Role:

Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. The Inbound operations team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.

We will work with internal business partners to ensure timely entry and deposit of customer check transactions. We will operate with a high degree of integrity as to protect our customer information and maintaining Fidelity’s standards.

The Expertise and Skills You Bring

• High school diploma
• Minimum one-year experience in a data entry related role
• Check experience preferred
• High attention to detail
• Proficient on 10 Key
• Able to effectively multi-task
• Be flexible and highly adaptive to change
• Positive attitude and ‘can do’ approach to challenges
• Ability to learn and apply knowledge to make effective processing decisions
• Review checks submitted by customers via the Mobile process to confirm check is in good order for deposit and ensuring each transaction is executed appropriately.

The Team

Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.

• Note: Fidelity will not provide immigration sponsorship for this position.

Certifications:

Category:

Transaction Processing

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.