Job Description:

Director of Environmental Services

First Community Village Senior Living Campus

Columbus, OH

Full Time

First Community Village located in Columbus, OH is an independent living, assisted living and memory care community with a team of health care professionals that is unmatched in the area!

We are owned and operated by National Church Residences, the nation’s largest provider of affordable senior housing and health care services.

We are seeking a Director of Environmental Services who will share in our vision to advance better living and care for seniors!

Qualified candidates for this position offer:

• Education:  High School Diploma or GED required.  Associate’s degree preferred.

• Experience:  5-7 years' experience in maintenance field with supervisory experience required.

• Travel:  Minimal

• Must have excellent communication, comprehension, and interpersonal skills.

• Skills:  Demonstrable skill set in electrical, plumbing, HVAC and carpentry. Working knowledge of Preventative Maintenance and frequencies. Demonstrable skill set in using electronic maintenance Work Order system. Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. Must have strong motivational skills and a high emotional intelligence quotient.

The Director of Facilities is responsible for directing and managing environmental services operations to ensure a safe, clean, and well-maintained environment for residents, staff, and visitors while meeting budgetary, regulatory, and quality standards.

ESSENTIAL FUNCTIONS

• Responsible for the day-to-day operations of the assigned departments to maintain the highest possible standards of cleanliness/upkeep of the buildings and properties within constraints of prescribed budgetary guidelines to include accurate and timely payroll submission, HR, financials, billing procedures, KPI’s, metrics and outcomes. Assists with obtaining and reviewing vendor pricing for property equipment, repairs and renovations.

• Provides full-cycle leadership of departmental staffing processes, including interviewing, selecting, onboarding, training, scheduling, supervising, and evaluating employees. Ensures consistent application of performance standards, conducts regular coaching, and administers corrective action in accordance with organizational policies and employment regulations.

• Demonstrates strong organizational and decision‑making skills by effectively prioritizing multiple tasks and service requests to meet resident needs and supervisory expectations. Troubleshoots and resolves maintenance issues through appropriate repair or replacement, and exercises sound judgment in determining when problems exceed in‑house capabilities and require engagement of qualified external contractors.

• Ensures the availability of supplies and equipment at the most economical means. Reports performance of products and equipment. Ensures staff utilize cleaning supplies in accordance with manufacturers’ recommendations.

• Recommends policy, procedure and process development and revision as needed.

• Establishes standard work methods and maintains monthly preventative schedules for the environmental services, maintenance and grounds. Ensures activities are accomplished on schedule and to expectations.

• Oversees and prioritizes workflow and computerized work order system to balance the dept technician’s workload, while maximizing productivity and customer service levels.

• Proactively identifies property and departmental deficiencies. Develops and implements a sustainable plan of action to correct all deficiencies.

• Ensures that Life Safety, disaster drills and training in such areas as fire, tornado, bomb threats, etc are conducted, appropriately documented and in compliance with all regulations.

• Coordinates with other staff members in assuring quality environmental conditions for the residents and staff.

• Provides hands-on support as needed by performing general maintenance tasks, move-in preparations, preventive maintenance, inspections, and ensuring all logs and records are accurate and up to date when staffing or operational