IT Infrastructure Project Manager

Company Description

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.  

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

OIT’s Project Management Office (PMO) has the responsibility to assist departments and agencies of the City in the implementation of significant technology projects and to undertake the project management of infrastructure or IT departmental initiatives as directed by the Deputy CIO - Chief Project Management Officer. IT Infrastructure Project Managers are the leaders of transformative, critical, in-depth IT projects across the City, and are needed to analyze and document business needs and processes, organize around problem/opportunity, plan and remediate troubled projects, and ensure new initiatives are planned, launched and executed correctly. These projects range in size and complexity from simple, straightforward software updates to enterprise-wide, multi-million-dollar large-scale platform implementations.

Job Description

Essential Functions

•    Develop, clarify and manage the scope projects, define contract deliverables and achieve targeted outcomes.
•    Ensure project requirements are achieved in a timely fashion and within budget guidelines.
•    Assemble project team, identify needed resources, assign responsibilities and develop timeframes to facilitate successful completion of project activities and deliverables.
•    Determine project costs/ensures delivery on time and within budgetary guidelines.
•     Ensure compatibility and consistency with existing architectural and enterprise standards.
•    Perform cost/benefit analysis of actions and initiatives.
•    Schedule and document meeting minutes.
•    Follow the OIT Project Management practice and prescribed SDLC.
•    Prepare status reports, status summaries and dashboards for presentation to mid and senior level management.
•    Provide support, coaching and mentoring on project management best practices, as requested for project coordinator associates

Competencies, Knowledge, Skills and Abilities

• Demonstrate leadership qualities such as conflict/issue resolution, the ability to run a project or serve as project manager on a program team and can ensure a successful project lifecycle
• Communicate (verbally and in writing) effectively with stakeholders and senior business leadership of departments and agencies participating in this project.
• Organize and work effectively with project teams of staff from department and agencies participating in this effort
• Demonstrate experience and relevant expertise in the design and building of distributed and enterprise solutions
• Plan, organize and direct the work activities of outside consultants and/or systems analysis and programming personnel assigned on a team.
• Demonstrate presentation skills, strategic thinking, and high professional ethics.
• Establish and maintain effective working relationships with associates, departmental officials, outside consultants and vendors.
• The principles of project management, systems delivery life cycle and budgeting.
• Concepts and applications of servers, storage, mainframes, monitoring, ITIL, metrics and performance management, disaster recovery, data center facilities management, managed services, and cloud computing.
• IT project manage