Customer Retention & Sales Consultant
Lithia & DrivewayAbout the role
Dealership:
L0756 Audi CalabasasAudi Calabasas
Customer Retention & Sales Consultant
Turn Relationships Into Sales. Build Loyalty for a Luxury Brand.
Compensation
- Competitive base pay plus commission and performance bonuses
- Unlimited earning potential based on customer retention and sales performance
Position Schedule
- Full-time
- 5-day work week
- Rotating schedule including evenings, weekends, and holidays
What We're Looking For
In this role, you will build relationships with current and prospective Audi customers, assist with vehicle sales and lease renewals, follow up on leads, and identify upgrade and trade-in opportunities. You'll provide exceptional customer experience while generating repeat business, maintaining CRM activity, and achieving customer retention and sales goals.
- Previous automotive sales, BDC, customer retention, or customer service experience preferred
- Strong communication and relationship-building skills
- Self-motivated with excellent follow-up habits
- Ability to work independently while managing multiple customer opportunities
- Professional appearance and customer-first attitude
- CRM and computer proficiency
We offer the best-in-class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The California annual pay range for this position is $48,200.00 - $158,700.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Payable Gross, and Individual Units Sold, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. And a variety of other benefits.
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