Warehouse Manager 55K-65K depending on experience

About U.S. Aviation
U.S. Aviation a United Service Companies, is a contracted ground handler for commercial airline carriers and cargo operators. Established in 1965, United Service Companies ("USC") began as a maintenance company and trade show service provider in Chicago, Illinois. Today, our company is comprised of five specialized groups that deliver unparalleled custodial, staffing, and security services for customers with diverse business needs from the Eastern Seaboard to Hawaii. Throughout, our company's overarching goal is to provide exceptional customer service by exceeding our customers' expectations.

Areas of focus include commercial cleaning services, facility support services, complete staffing solutions, hospitality services, trade show and convention services, security solutions, and aviation services.

As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to:

Airport Operations Customer Service Agents and Baggage Handlers

Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening

Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks

Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling

Job overview and responsibilities
Responsible for and leads all Cargo Office operations and administrative functions. In addition, supports all corporate and local initiatives to drive optimal performance at the station while promoting a safe environment for internal/external customers and preserving our corporate culture. Assures operations are compliant with all regulatory and corporate policies. Is actively involved in local airport cargo community.

The Office Duty Manager is co-developer of the station financial and operational plans

Oversee operating system, customer relationship, and the Cargo IT platform for performance and change requests

Develop operating strategies that improve performance and enhance US Aviation's reputation as a Cargo Handler

Responsible to execute those plans and adjust as needed throughout the year to achieve corporate and local station goals

Ensures all Company and Governmental policies, procedures and mandates which include, but are not limited to safety, training, administration/payroll, staffing, leadership development, security directives, manuals, tariffs, CMIS, FAA, DOT, TSA, CBP and other contractual requirements

Expected to work closely to motivate and promote growth/advancement through a consistent and fair application of coaching and counseling, while setting the example of a positive role model

Maintain a positive interactive relationship with the Cargo Sales team to assist and support in developing strategies and programs aimed to increase revenue, while reducing exposure to penalties/fines, claims and losses

Maintain authorized staffing levels to maximize performance for operational schedules

Maintain an Open-Door Policy to meet employee expectations

Manage overtime to meet authorized/budgeted requirements

Coordinate, monitor and ensure compliance for all local, safety and regulatory training requirements

Maintain Operational Productivity levels for Customer Service, QuickPak, Import, Export, Front Dock, Mail, COMAT, ULD & PetSafe

Monitor/maintain and ensure compliance for all Security Screening Directives

Ensure consistent and professional handling of OAL Contracts

Maintain and monitor all aspects of Corporate Compliance for the air freight product, which includes but is not limited to all Regulatory programs (FAA, DOT, CBP, USPS, TSA, OSHA) as well as specific Import & Export compliance standards

Claims and Losses

Hazmat/Dangerous Goods training and compliance

Audit compliance

Internal / External Customer Interaction; Interfacing with customers, other department counterparts and peers

Check all flight packets to insure all forms are completed correctly and, in their entirety

Shred 30-day forms in a timely manner

Oversee all Office staff to include CSI team, Inbound Team, Outbound, International, Pet Safe and Front Counter

Check emails at the start of your shift and periodically throughout the day for open traces, missing, un-manifested, or misrouted cargo, etc. Respond to email alerts of open traces for HNL

Log into CDAP and work the Correction Ques and Missing AWB scans

Ensures Warehouse Inventory is completed Monday thru Friday and reconcile against the Import Lying List on Monday, Wednesday, and Friday

Attach Import Lying List with Warehouse Inventory sheet and have Management review and sign off

Reconciling AWBs

Contact the Customer for each inbound AWB on the inventory. Remark in UC360 of contact - Advise of storage pending fees/