Security Shift Supervisor - ED

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Work Shift

Weekends

Work Day(s)

Monday, Saturday, Sunday

Shift Start Time

6:00 PM

Shift End Time

6:30 AM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

The Security Investigator at Children’s Healthcare of Atlanta plays a critical role in ensuring the safety and security of our patients, staff, and visitors. Responsible for conducting thorough investigations into incidents, potential threats, workplace violence, and security breaches throughout the organization. Works closely with the security team, law enforcement, and other relevant stakeholders to gather and analyze evidence, prepare reports, and recommend preventative measures. The Investigator will continue to perform security officer role by conducting regular patrols, monitor surveillance systems, and respond to incidents and emergencies when not conducting or leading investigations.

Experience

• 4 years of experience in security, law enforcement, or military
• 1 year of investigation experience

Preferred Qualifications

• Bachelor’s degree preferred
• 3 years of healthcare experience preferred
• Professional Certified Investigator (PCI) certification through Advancing Security Worldwide (ASIS)

Education

• High school diploma or equivalent
• MASADA Defensive tactical training within 9 months of employment

Certification Summary

• Valid Georgia driver's license and insurable driving record
• International Association for Healthcare Security and Safety (IAHSS) Supervisor certifications within 1 year of employment
• Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within 3 months of employment
• Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within 6 months of employment

Knowledge, Skills, and Abilities

• Ability to function independently with limited supervision
• In depth analysis and problem-solving skills
• Empathic listening
• Alertness and observation
• Ability to write complete, accurate, and concise incident reports
• Sound judgment and confidentiality in handling of sensitive information
• Remain calm under stress
• Excellent written and oral communication skills
• Organizational skills
• Strong human relations and teamwork skills
• Personal motivation
• Knowledge of Microsoft Word and the use of a personal computer
• Strong investigative skills
• Flexible and responsive
• Discretion and professionalism
• Ability to drive and operate Children’s vehicles

Job Responsibilities

• Responsible for operating and driving Children’s vehicles throughout the organization as needed and to specified vendors or sites based on operational needs.

Investigation and Incident Response

• Conduct thorough investigations into incidents, including theft, assault, vandalism, and other security breaches.
• Respond promptly to security incidents, ensuring evidence is preserved and collected appropriately.
• Interview witnesses, victims, and suspects to gather detailed and accurate information.
• Collaborate with local law enforcement and other agencies as needed.

Report Preparation and Documentation

• Prepare detailed, accurate, and timely reports of investigations, including findings, evidence, and recommendations.
• Maintain comprehensive records of incidents and investigations, ensuring confidentiality and compliance with legal and Children’s Healthcare of Atlanta policies.

Risk Assessment and Prevention

• Analyze incident trends and identify potential security risks.
• Recommend improvements to security policies, procedures, and systems based on investigation findings.
• Conduct regular security audits and inspections to ensure compliance with safety standar