Sr Business Systems Analyst - Product Development

Requisition ID: 61649  Title: Sr Business Systems Analyst - Product Development  Division: Arthrex, Inc. (US01)  Location: Naples, FL

 

 

 

 

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Sr Business Systems Analyst – Product Development who works directly with the Engineering & Cross-Functional Organizations to support product quality system procedures and change control. And will serve as a liaison to support all digitization efforts and technology changes across the organization. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

 

Main Objective:

Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, and test technical solutions to enhance business processes.

 

Essential Duties and Responsibilities:

• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate and lead Requirements gathering sessions to understand business requirements.
• Configure system landscape to support the business requirements.
• Develop customization in a supported programming language.
• Evaluate data, shares findings relevant to the business, and presents them in a manner that can bring effective change in a business using data analysis tools.
• Participate in Application Configuration, Analysis, Management, and Maintenance in an Enterprise environment, including (where applicable):
  • - Access administration and user onboarding.
  • - Issue resolution, patching, and performance monitoring.
  • - Reliability, backup, disaster recovery, and business continuity.
  • - Monitor system logs for unusual activity and escalate or makes recommendations for           resolution.
  • -Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
• Support user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformanc