DevOps Engineer II

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

ShipBob is looking for a DevOps Engineer II who is proficient in deploying, maintaining and troubleshooting Azure infrastructure. This also includes experience with all areas in Azure DevOps more specifically the development and operations lifecycle. This approach includes: 

• Enabling development teams to deploy new infrastructure in accordance with security and quality standards 
• Developing tooling and automation to address short- and long-term issues and organizational needs 
• Championing the reliability of the system as a whole and ensuring the system is redundant and resilient from all possible interruptions. 

As a DevOps Engineer, you are a primary caretaker for the organization's cloud-based infrastructure. You will contribute to the creation and maintenance of automated solutions that improve development and infrastructure lifecycles.  These solutions are expected to follow all security, compliance, and infrastructure standards. You will also be responsible for monitoring various cloud-based technologies that are essential to a 24/7 operation.  Your goal is to make the ShipBob environment cleaner, more efficient, more secure, and more reliable with every task that you complete. This role reports to Manager, DevOps Engineering. 

What you’ll do: 

• Collaborate closely with engineering teams to understand new business needs and conceptualize those needs into features via Critical Design Reviews. 
• Recommend and implement automated solutions to remove bottlenecks in development and other organizational business processes. 
• Triage and debug deployment and infrastructure technical support requests from various stakeholders. 
• Design and implement secure, resilient and scalable cloud infrastructure in a timely manner. 
• Collaborate, mentor, participate in code reviews, and delegate work to encourage the professional and technical growth of those around you. 
• Enforce security standards in all our applications and application planning. 
• Contribute to a 12-hour window for an on-call rotation. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• More than two years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.