Manager, Product Management-Emerging Payments

Manager, Product Management-Emerging Payments

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

This role is within the Emerging Payments- External Integrations team. The External Integrations team is responsible for third-party payments products and experiences that serve customers across the company. This includes products such as Digital Wallets, Network connections, Tokens, Paze, and external Virtual Card integrations. We also manage both the products and relationships with our key third-party partners across Digital Wallets and Networks. Our team’s goal is to simplify the moment of checkout for customers across online and in-person transactions. Our goal is that no matter how a customer chooses to pay, Capital One cards are the most secure and convenient choice.

As a Product Manager on the Network Core and Token Servicing team within External Integrations, you will:

• Shape the future of how we handle stored card information from payment networks (e.g. Discover, Mastercard, Visa), as part of the essential foundation for payment methods like Apple Pay, Google Pay, Agentic AI, and others

• Collaborate with internal partners, such as Fraud and servicing teams to ensure sound practices and partnership across the payment data ecosystem to support wallet provisioning and data management 

• Prioritize use cases across to ensure partner teams can take advantage of insights from stored payment network data

• Provide a unified set of tooling for partners around payment network data spanning across credit, debit, and multiple payment networks

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• A Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• A Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• A Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• A Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. 

Basic Qualifications:

• At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis,